Retail Assistant Manager

ob Summary:
The Retail Manager will be responsible for overseeing the overall performance of retail stores in Kuwait, ensuring achievement of sales targets, maintaining brand standards, and delivering an exceptional customer experience. The role involves managing store teams, optimizing retail operations, and driving business growth in the fragrance market.

Key Responsibilities

• Manage and supervise daily operations of retail stores, ensuring sales targets and KPIs are achieved.
• Lead, train, and motivate store teams to deliver excellent customer service and product knowledge.
• Monitor sales performance, inventory levels, and stock availability to maximize revenue and profitability.
• Ensure stores follow company visual merchandising standards and brand guidelines.
• Analyze market trends, customer preferences, and competitor activities to identify business opportunities.
• Coordinate with marketing and head office for promotions, new product launches, and retail campaigns.
• Maintain strong relationships with mall management and ensure compliance with retail policies and regulations.
• Prepare sales reports, performance analysis, and operational updates for senior management.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 5+ years of experience in retail management, preferably in perfume, cosmetics, or luxury retail.
• Strong leadership, sales management, and team development skills.
• Excellent communication and customer relationship management skills.
• Knowledge of GCC retail market and fragrance industry is an advantage.
• Fluency in English (Arabic is a plus).

Key Skills

• Sales & Retail Operations Management
• Team Leadership & Training
• Customer Experience Management
• Inventory & Stock Control
• Visual Merchandising
• Business Development & Market Analysis

Job Type: Full-time

Pay: KD500.000 - KD550.000 per month

Application Question(s):

• In how many days you can join?
• What is you current salary and expected salary?

Experience:

• retail operations: 4 years (Required)
• Perfume Industry: 2 years (Required)