Retail Operations Manager Perfume Division

Job Overview

The Retail Operations Manager - Perfume Division is responsible for overseeing the day-to-day operations of the company's retail perfume stores. This role ensures smooth store operations, drives sales performance, maintains high visual merchandising and customer service standards, and supports the retail team in achieving business goals.

Key Responsibilities

1. Store Operations
2. Sales Performance & KPI Management
3. Team Leadership & Staff Management
4. Customer Experience
5. Inventory & Visual Merchandising
6. Marketing & Promotions
7. Reporting & Strategy

Qualification

• Bachelor's degree in Business Administration, Retail Management, or related field.

Experience

• Minimum 3 years of retail management experience, preferably in perfume, cosmetics, or luxury retail.
• Proven track record in managing multiple store operations and leading sales teams.
• Strong understanding of retail KPIs and customer behaviour.

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Analytical and data-driven decision-making
• Proficiency in retail systems and reporting tools
• Passion for the perfume and beauty industry