The Senior E
xecutive Retail Sales
role at Interwood Mobel involves actively engaging with customers to drive sales and ensure outstanding service throughout the retail process. As a key member of our sales team, you will be responsible for understanding customer needs, presenting our products effectively, and assisting clients from initial inquiry to purchase completion.
Key Responsibilities:
-
Engage with walk-in customers, understand their needs, and offer personalized product recommendations.
-
Achieve monthly sales targets through effective product presentation and closing techniques.
-
Prepare quotations, process orders, and ensure timely follow-up on payments, deliveries, and receivables.
-
Stay updated on product knowledge, stock levels, and pricing to ensure accurate information to clients.
-
Maintain a visually appealing and organized showroom display, including price tagging and cleanliness.
-
Coordinate with internal teams (dispatch, warehouse, and complaints) to track orders and resolve customer issues promptly.
-
Gather and share customer feedback to enhance service quality and client satisfaction
Requirements
-
Minimum 2 years of relevant experience in retail or showroom sales
-
Excellent communication and customer service skills
-
Basic understanding of sales processes and order management
-
Ability to work collaboratively with internal teams
-
Organized, proactive, and result-driven mindset
Benefits
-
Medical Insurance
-
Provident Fund
-
EOBI
-
Commissions/Incentives
-
Paid Leaves