Revenue Analyst 1-Fin

Migrations is a process of moving a customer from older license to a newer one. This can be in terms of metrics, functionalities, product lines or duration. It can also be an upgrade from one family to another/Upgrade features for the same product.

Migrations Team is responsible for processing migration requests, validating documents, products mapping and calculation on support and license values as per procedures and guidelines set up for the process. Interact with internal customers from different LOBs to process orders. Liaison with Sales, Contracts and VAD/Partners to ensure that all information is available to ensure accurate booking of orders and revenue in accordance with established procedures and guidelines. Provides administrative support for the accounting function including the areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions.

This team manages Migration Q submissions for License, Hardware and Cloud

To assist the sales organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customer’s existing licenses in line with Oracle Policies

• Perform comprehensive research of customer details on Oracle internal applications like OM, IB, OKS, CBMS, LIT, GMA, and Q.
• Develop and maintain a well-rounded knowledge of Oracle’s Policies, systems and migration-related tools
• Apply current business practice policies in determining license migration path and license migration fees calculation
• Validate payment of license and support invoices for migrating licenses
• Collaborate with License Sales teams, Support and contracts team to streamline the quote to order cycle
• Provide interpretation of migration results to internal customers
• Provide advisory role to sales for license migration - identify potential issues, desired outcomes, and suggest solutions/alternative approaches
• Serve as primary point of contact for all process related inquiries
• Manage Q workflow to allocate resources based on their skillset
• Assist in decision making by reporting volumes & trending to the management as applicable
• Responsible for getting certified on core process periodically