Rota Coordinator / Business Support Administrator - Maternity Cover

We are currently recruiting for a Rota Coordinator / Business Support Administrator to join our team on a maternity cover contract.

This is a key role within our office and management team, responsible for coordinating care rotas and providing essential business support to ensure safe, effective, and person-centred care delivery across our services.

About the Role

You will take the lead in planning and maintaining care rotas to ensure all packages of care are safely staffed and delivered.

Working closely with Team Leaders, Clinical Leads, and the Registered Manager, you will play a vital role in ensuring smooth day-to-day service delivery and compliance.

Key responsibilities include:

• Planning and maintaining staff rotas to meet care needs
• Updating and managing the electronic care system
• Acting as first point of contact for office calls and enquiries
• Handling emails, calls, and administrative communication
• Processing annual leave and managing rota changes
• Managing mileage and office records
• Ordering PPE and office supplies
• Supporting induction and training coordination
• Booking meetings, venues, and staff sessions
• Supporting governance and compliance tasks
• Participating in management meetings and reporting where required
• Supporting on-call arrangements when required

About You

We are looking for someone who is:

• Highly organised and able to prioritise workload
• Confident communicating with staff, families, and professionals
• Calm under pressure in a busy environment
• Detail-focused with strong IT and administration skills
• Experienced in care coordination, scheduling, or administration (desirable but not essential)

About Brightening Lives Ltd:

At Brightening Lives, we believe that people's lives shouldn't be limited by complex health or social care needs.

Since our establishment in 2019, we have been dedicated to supporting individuals with complex needs to live their life their way—whether that's a few hours per day or 24/7. We work in close partnership with the people we support, their families, our dedicated staff team, and other services to make a positive difference in their lives.

What We Offer:

• Employee Wellbeing Scheme: Including free face-to-face counselling, helplines, and online support.
• Employee Discount Scheme: Discounts on shopping, fuel, and more!
• L.O.V.E. (Living our Values Everyday): A rewards and recognition scheme.
• Random Surprise Gifts of Kindness throughout the year!
• In The Loop: Our community app that connects the team and shares experiences.
• Ongoing Training & Career Development: Access to a full company training programme and further opportunities to progress.
• Fully Paid DBS.
• Refer a Friend Scheme: Earn up to £500 for successful referrals!
• Company pension scheme

If you’re looking to make a real difference in people’s lives, we would love to hear from you!

To learn more about this exciting opportunity, call our friendly recruitment team at 01484 629935.