RRC - Administrative Assistant III

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry; and surface mining operations. You can find more details about us on the Railroad Commission of Texas' website here https://www.rrc.texas.gov/about-us/.

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

• Generous paid time off, including vacation, sick time, and at least 12 paid holidays per year
• Telework options for eligible positions
• Flexible work schedules
• Retirement pension with a 150% agency match – you can watch this YouTube video that describes this amazing benefit https://www.youtube.com/watch?v=AJI6M7g73-w
• 401(k), 457(b) and Roth
• Health premiums 100% paid for full-time employees
• Tuition Reimbursement
• Wellness and Exercise Leave
• Career development programs/opportunities for advancement

For a complete list of our total compensation package, please visit our website at https://www.rrc.texas.gov/about-us/jobs/. To view benefits available to all State of Texas employees, visit the Employee Retirement Systems website at https://ers.texas.gov/benefits-at-a-glance.

Job Description

The Railroad Commission of Texas has direct oversight of over almost half a million miles of Intra-State pipelines. The Pipeline Safety Department in the Oversight and Safety Division is seeking an Administrative Assistant to perform routine to complex professional administrative support in the Commission's statewide Pipeline Safety Damage Prevention Program.

Work involves preparing, editing, and distributing correspondence, reports, studies, forms, and documents; answering and routing phone calls, mail, files, and orders; creating, maintaining, and entering information into databases; compiling data for charts, reports, databases, or summaries; preparing documents for agency programs, services, and procedures; replying verbally and in writing to regulatory inquiries from the public and regulated industry; establishing work goals, following guidelines; and prioritizing assignments to meet workload performance standards.

Work is performed under the general supervision of the Pipeline Safety Support Manager, with limited latitude for the use of initiative and independent judgment.

The following link, https://www.rrc.texas.gov/pipeline-safety/, provides additional information relevant to the Pipeline Safety program.

Essential Job Duties

• Prepares and disseminates information concerning programs and procedures.
• Prepares and maintains Damage Prevention documents required for the monthly conference.
• Prepares, edits, and distributes correspondence, reports, forms, and documents.
• Maintains filing, record-keeping, and records management systems.
• Compiles and enters data for charts, graphs, databases, summaries, or reports.
• Provides assistance answering and routing phone calls, taking messages, and directing visitors.
• Responds to high-volume inquiry phone calls and regulatory requirements emails.
• Maintains detailed updates to online databases.
• Responsible for specific tasks and special assignments as needed.
• Completes internet-based data collection, query, entry, and analysis.
• Maintains close attention to detail while working on multiple reports and inquiries.
• Performs detailed and repetitive assignments in recording and allocating money received in the agency's Remittance Management System (RMS) database on a daily basis.
• Generates and maintains a status report of Pipeline Safety fees collected.
• Assist with processing incoming and outgoing mail.
• Performs related work as assigned.

For Military Crosswalk information, please visit:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Minimum Qualifications

• High school diploma or GED.
• Availability to work Monday through Friday, 8:00 AM to 5:00 PM
• One year of experience in administrative support, customer service, or clerical duties within a professional office environment.

Preferred Qualifications

• One year of experience using Microsoft OneDrive, SharePoint, and/or Teams.
• One year of experience in composing business documents with effective use of grammar, reading, and comprehension, and appropriate audience content.
• Proficiency in data entry and maintaining databases with a high level of accuracy.
• Experience compiling and analyzing data to create charts, reports, and summaries.

Knowledge, Skills, and Abilities

• Ability to work effectively on a team.
• Ability to address issues/concerns in a professional manner.
• Ability to respond to high-pressure situations and meet changing demands and timelines.
• Ability to learn regulations and standards.
• Proficient in the use of computer systems, utilizing Microsoft Office Suite and database systems.
• Demonstrate excellent organizational, communication, and writing skills.
• Knowledge of office practices; of administrative and technical procedures; and of applicable policies, administrative codes, and statutes.
• Knowledge and understanding of damage prevention regulations and best practices.
• Excellent organizational, communication, and writing skills.
• Ability to effectively communicate regulatory information to a variety of audiences (verbal/written).
• Ability to prioritize workload or shift priorities to ensure deadlines are met.
• Ability to address issues/concerns in a professional manner.
• Ability to maintain working relationships with internal/external stakeholders.
• Ability to organize, file, record, and retrieve information and data.

Work Hours: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternative schedules for employees, provided they do not adversely affect operations or service levels and standard hours of operation are maintained. The Commission may also offer telework in accordance with the agency's approved Telework Plan. Alternate work schedules may be discussed with the hiring manager during the interview process.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or log in: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

Remarks:

• There is one available position.
• Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
• Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.

THE RAILROAD COMMISSION OF TEXAS ONLY ACCEPTS ONLINE APPLICATIONS FOR THIS POSTING.

Due to the high volume of applications, we do not accept telephone calls. Only candidates selected to interview will be contacted. Notifications to applicants are sent electronically to the email address you provide.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not
discriminate on the basis of race, color, national origin, sex, religion, age
or disability in employment or in the provision of services.
The Railroad Commission of Texas is a tobacco-free workplace.