FIND_THE_RIGHTJOB.
Dubai, United Arab Emirates
Together with the Regional Director, identify local needs and roll out customized action plans to support stores performances
Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results
Partner with Store Directors and Training Ambassadors, to deliver trainings in line with local needs
Be the ambassador of the brand’s key messages through the stores team, and develop their selling skills
Roll out the Saint Laurent client experience, and oversee the its evaluation” by partnering with store directors and taking actions from results
Roll out the seasonal collections & products training programs
Provide a consistent onboarding to all newcomers
Develop and animate a Training Ambassadors community
Partner with the Client team, to support clienteling initiatives
Collaborate with the operations team to facilitate the integration of omnichannel tools
Monitor the performance of all training programs, with a strong focus on the “client experience evaluation”
Ensure a seamless integration of the e-learning content
Relevant experience in luxury retail with a management experience
Strong retail business orientation and understanding of client experience
Excellent communication and interpersonal skills
High facilitation, coaching and teamwork skills
Excellent organization and ability to multi-task
Agile and confident with digital devices and back-office software
Local language and English speaker
Positive attitude, enthusiastic and passionate about Saint Laurent
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