Sales Agent

About Giantly

Giantly is a fast-growing UK-based AI-powered digital agency delivering social media management, paid advertising, and web design services to small and medium-sized businesses across the UK. We use cutting-edge AI tools to produce premium content at scale, with a lean, talented remote team at our core.

The Role

We are looking for a driven, experienced Sales Agent to join our team. You will be the voice of Giantly — not just closing deals, but building genuine relationships with UK business owners, understanding their goals, and guiding them toward the right solution. This is a full-cycle sales role: from first outreach to close, and from onboarding to long-term account growth through upsells and cross-sells.

This is a high-impact role with direct influence on the company's revenue and reputation.

Key Responsibilities

Discovery & Consultative Selling

• Conduct in-depth discovery calls to understand each prospect's business — their goals, challenges, current marketing spend, team structure, and growth ambitions
• Ask the right questions to diagnose marketing gaps and position Giantly's services as the solution
• Tailor every proposal and recommendation to the specific needs of each business — no generic pitches
• Guide prospects through the decision-making process with confidence and expertise
• Position yourself as a trusted advisor, not just a salesperson

Closing & Proposal Management

• Send branded, personalised proposals within 24 hours of every discovery call
• Follow up persistently and professionally — multiple touchpoints via WhatsApp, email, and LinkedIn until a clear decision is reached
• Handle objections confidently — price, timing, competitors, and trust concerns
• Close clients onto the right monthly subscription plan
• Ensure all deal details are accurately logged in GoHighLevel CRM before handover

Upselling & Cross-Selling

• Actively identify upsell opportunities within the existing client base — clients on Organic Social who are ready to add Paid Ads, or clients on Paid Ads who need web design
• Conduct regular check-in calls with existing clients to assess satisfaction, review results, and present relevant upgrade options
• Cross-sell complementary services — for example, recommending Google Ads to clients already running Meta Ads, or adding SEO to a web design client
• Work closely with the account management team to spot signals of clients ready to scale their plan
• Track upsell revenue separately and report monthly

Follow-Ups & Pipeline Management

• Maintain a rigorous follow-up system — no lead is left without a scheduled next step
• Log every call, message, email, and touchpoint inside GoHighLevel CRM in real time
• Keep pipeline stages accurate and up to date at all times
• Re-engage cold or lost leads with timely, relevant outreach
• Provide weekly pipeline reports to the manager, including number of leads, conversion rate, and revenue closed

Client Onboarding Support

• Ensure a seamless handover from sales to the delivery team — every client should feel the transition is smooth and professional
• Brief the onboarding team on each client's goals, expectations, and any commitments made during the sales process
• Stay involved for the first 30 days post-close to ensure client satisfaction and prevent early churn
• Be the point of escalation for any client concerns in the early stages of the relationship

Customer Support & Relationship Management

• Serve as an ongoing point of contact for existing clients — responsive, professional, and solution-focused
• Handle client queries, concerns, and complaints with empathy and urgency
• Proactively communicate any service updates, new offerings, or relevant opportunities to existing clients
• Build long-term relationships that result in referrals, testimonials, and case study opportunities
• Encourage satisfied clients to leave Google and Trustpilot reviews

Requirements

• Minimum 3–4 years of B2B sales experience — agency, SaaS, or digital marketing strongly preferred
• Proven track record of closing deals, hitting targets, and growing accounts through upsells
• Experience with full-cycle sales — outbound prospecting through to close and account management
• Excellent spoken and written English — you will be communicating directly with UK business owners daily
• Deep understanding of digital marketing services — social media, paid ads, SEO, and web design
• Proficient with GoHighLevel CRM or similar (HubSpot, Salesforce) — meticulous with logging and pipeline management
• Confident, persuasive, consultative, and resilient — able to navigate long sales cycles and handle objections professionally
• Strong business acumen — able to understand a client's business quickly and make smart recommendations
• Highly organised with exceptional follow-up discipline — nothing falls through the cracks
• Reliable home office setup with fast, stable internet connection

What We Offer

• Competitive base salary plus uncapped commission structure — the harder you work, the more you earn
• 100% remote — work from anywhere in Pakistan
• Direct access to a steady flow of warm inbound leads alongside your outbound activity
• Clear upsell and cross-sell incentives — earn commission on account growth, not just new business
• Fast-growing agency with real career progression — top performers move into Senior Sales or Account Director roles
• Supportive team culture with direct access to UK leadership
• Access to premium sales tools and resources

Pay: Rs80,000.00 - Rs120,000.00 per month

Work Location: Hybrid remote in Pakistan