Sales Agent – Travel & Tourism

About Us

At Dopamine Travel & Tourism, we are committed to creating exceptional travel experiences through personalized service and innovative travel solutions. From flights and hotels to holiday packages, visas, tours, and transportation, we help our clients explore the world with confidence and ease.

About the Role

We are looking for a passionate, customer-oriented, and results-driven Sales Agent to join our growing team. In this role, you will assist clients with their travel needs, provide expert travel advice, and deliver customized travel solutions while achieving individual and team sales targets. If you have a passion for travel and enjoy building strong customer relationships, we'd love to hear from you.

Key Responsibilities

• Assist clients with bookings for flights, hotels, holiday packages, visas, airport transfers, transportation, tours, and other travel-related services.
• Understand customers' travel requirements and recommend suitable destinations, itineraries, and travel products.
• Provide accurate information on travel regulations, visa requirements, destinations, and travel advisories.
• Prepare quotations, process reservations, issue tickets, and manage booking amendments or cancellations efficiently.
• Build and maintain long-term relationships with clients to encourage repeat business and referrals.
• Respond promptly and professionally to customer inquiries, concerns, and travel-related issues.
• Stay up to date with airline policies, travel promotions, destination information, and industry trends.
• Maintain accurate records of customer interactions, bookings, and sales activities.
• Achieve or exceed individual and team sales targets while delivering exceptional customer service.
• Coordinate with internal departments and travel suppliers to ensure smooth travel arrangements.

Qualifications

• Fluency in Arabic and English (spoken and written) is required.
• Minimum of 1 year of experience in the travel and tourism industry.
• Strong knowledge of airline ticketing, hotels, holiday packages, visas, and other travel services.
• Experience using travel reservation systems (such as Amadeus, Sabre, or Galileo) and online booking platforms is an advantage.
• Excellent communication, negotiation, sales, and customer service skills.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent problem-solving and time-management skills.
• Self-motivated, target-driven, and able to perform well in a fast-paced environment.
• Positive attitude, strong teamwork skills, and a customer-first mindset.

Work Location: In person