Qureos Mentor

Dopamine Travel

About Dopamine Travel &amp; TourismAt Dopamine Travel &amp; Tourism, we are committed to delivering exceptional and personalized travel experiences. As a leading travel agency, we specialize in creating tailor-made itineraries and seamless travel solutions that help our clients explore the world with confidence. Our mission is to provide outstanding service through professionalism, innovation, and attention to detail.Position OverviewWe are looking for a dedicated, detail-oriented, and customer-focused Ticketing Agent to join our growing team. In this role, you will be responsible for handling flight reservations, ticket issuance, fare quotations, and travel-related inquiries while ensuring a smooth and hassle-free experience for our clients. The ideal candidate has strong knowledge of airline ticketing procedures, excellent communication skills, and the ability to thrive in a fast-paced environment.Key Responsibilities<ul><li>Process flight reservations, ticket issuance, reissuances, cancellations, refunds, and exchanges for both domestic and international travel.</li><li>Provide accurate fare quotations and recommend the most suitable flight options based on clients' travel needs and budgets.</li><li>Ensure all bookings comply with airline policies, fare rules, and company procedures.</li><li>Assist clients via phone, email, chat, and in person with booking requests, itinerary changes, and travel-related inquiries.</li><li>Process payments and issue e-tickets accurately and promptly.</li><li>Stay updated on airline schedules, promotions, fare changes, and travel regulations.</li><li>Coordinate with airlines, suppliers, and internal departments to resolve ticketing issues efficiently.</li><li>Maintain accurate booking records and ensure all travel documentation is complete.</li><li>Deliver exceptional customer service to build long-term client relationships and ensure customer satisfaction.</li><li>Support the team in achieving operational efficiency and service excellence.</li></ul>Qualifications<ul><li>Minimum of 1 year of experience as a Ticketing Agent or in a travel agency.</li><li>Experience using Amadeus, Sabre, Galileo, or other Global Distribution Systems (GDS) is preferred.</li><li>Strong knowledge of airline ticketing procedures, fare rules, and reservation systems.</li><li>Familiarity with international travel regulations, visa requirements, and travel documentation is an advantage.</li><li>Excellent communication, customer service, and interpersonal skills.</li><li>Strong attention to detail with the ability to manage multiple bookings accurately.</li><li>Excellent problem-solving, organizational, and time-management skills.</li><li>Ability to work efficiently in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications.</li></ul>Work Location: In person

Travel Ticketing Agent

About UsAt Dopamine Travel &amp; Tourism, we are committed to creating exceptional travel experiences through personalized service and innovative travel solutions. From flights and hotels to holiday packages, visas, tours, and transportation, we help our clients explore the world with confidence and ease.About the RoleWe are looking for a passionate, customer-oriented, and results-driven Sales Agent to join our growing team. In this role, you will assist clients with their travel needs, provide expert travel advice, and deliver customized travel solutions while achieving individual and team sales targets. If you have a passion for travel and enjoy building strong customer relationships, we'd love to hear from you.Key Responsibilities<ul><li>Assist clients with bookings for flights, hotels, holiday packages, visas, airport transfers, transportation, tours, and other travel-related services.</li><li>Understand customers' travel requirements and recommend suitable destinations, itineraries, and travel products.</li><li>Provide accurate information on travel regulations, visa requirements, destinations, and travel advisories.</li><li>Prepare quotations, process reservations, issue tickets, and manage booking amendments or cancellations efficiently.</li><li>Build and maintain long-term relationships with clients to encourage repeat business and referrals.</li><li>Respond promptly and professionally to customer inquiries, concerns, and travel-related issues.</li><li>Stay up to date with airline policies, travel promotions, destination information, and industry trends.</li><li>Maintain accurate records of customer interactions, bookings, and sales activities.</li><li>Achieve or exceed individual and team sales targets while delivering exceptional customer service.</li><li>Coordinate with internal departments and travel suppliers to ensure smooth travel arrangements.</li></ul>Qualifications<ul><li>Fluency in Arabic and English (spoken and written) is required.</li><li>Minimum of 1 year of experience in the travel and tourism industry.</li><li>Strong knowledge of airline ticketing, hotels, holiday packages, visas, and other travel services.</li><li>Experience using travel reservation systems (such as Amadeus, Sabre, or Galileo) and online booking platforms is an advantage.</li><li>Excellent communication, negotiation, sales, and customer service skills.</li><li>Strong organizational and multitasking abilities with attention to detail.</li><li>Excellent problem-solving and time-management skills.</li><li>Self-motivated, target-driven, and able to perform well in a fast-paced environment.</li><li>Positive attitude, strong teamwork skills, and a customer-first mindset.</li></ul>Work Location: In person

Sales Agent – Travel & Tourism

About UsAt Dopamine Travel and Tourism, we are passionate about creating exceptional and personalized travel experiences. As a leading travel agency, we specialize in designing unforgettable journeys and customized travel solutions for clients around the world.We are looking for a highly organized, customer-focused, and proactive Customer Service Agent to join our growing team. In this role, you will assist clients throughout their travel journey, ensuring a smooth and enjoyable experience from planning to completion.Key Responsibilities<ul><li>Provide professional travel advice and destination recommendations based on clients' preferences and needs.</li><li>Assist customers in planning travel itineraries and creating travel packages that align with their budgets.</li><li>Research and secure the best available rates for flights, hotels, transportation, dining, and travel activities.</li><li>Educate clients on travel requirements, safety guidelines, and destination-specific information.</li><li>Advise customers on required travel documents, visas, and vaccination requirements.</li><li>Confirm travel bookings and assist with itinerary changes or special requests.</li><li>Resolve travel-related issues efficiently, including flight cancellations, hotel booking concerns, and other unexpected travel disruptions.</li><li>Deliver exceptional customer service by responding promptly to inquiries and ensuring customer satisfaction throughout the travel experience.</li></ul>Qualifications<ul><li>Previous experience in customer service or the travel and tourism industry is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and organizational abilities.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Proficiency in Microsoft Office and travel reservation systems is a plus.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Work Location: In person

CS Agent - Hurghada

About UsAt Dopamine Travel and Tourism, we&rsquo;re passionate about delivering exceptional, tailor-made travel experiences. As a leading travel agency, we specialize in creating unforgettable journeys and customized itineraries for our clients across the globe.About the RoleWe are looking for a dynamic and results-driven Sales Agent to join our growing team. In this role, you will assist clients in planning and booking their travel arrangements while delivering exceptional customer service and achieving sales targets.Key Responsibilities* Assist clients with flight, hotel, holiday package, visa, transportation, and tour bookings.* Understand customer travel needs and recommend suitable travel packages and itineraries.* Provide professional travel advice and destination information.* Handle inquiries, quotations, reservations, and booking modifications efficiently.* Build and maintain strong relationships with clients to encourage repeat business.* Resolve customer concerns and travel-related issues in a timely and professional manner.* Stay updated on travel products, destinations, promotions, and industry trends.Requirements* Fluent in Arabic and English (spoken and written).* Minimum 3 years of experience in the travel and tourism industry.* Strong knowledge of travel products, destinations, and reservation systems.* Experience using online booking platforms and travel reservation tools.* Excellent communication, sales, and customer service skills.* Ability to work in a fast-paced environment and handle multiple bookings simultaneously.* Strong problem-solving skills and attention to detail.* Maintain accurate records of bookings, customer interactions, and sales activities.* Achieve individual and team sales targets.Pay: E&pound;12,000.00 - E&pound;15,000.00 per monthWork Location: Remote

Sales Agent

Job SummaryWe are seeking a reliable and hardworking Driver cum Office Boy to support daily office operations. The role combines driving responsibilities with office support duties, including maintaining office cleanliness, serving refreshments, and ensuring office supplies are adequately stocked.Key ResponsibilitiesDriving Duties<ul><li>Safely transport staff, documents, and materials as required.</li><li>Deliver and collect documents, packages, and office supplies.</li><li>Ensure the company vehicle is clean and properly maintained.</li><li>Follow UAE traffic laws and company policies at all times.</li></ul>Office Boy Duties<ul><li>Maintain cleanliness and tidiness of offices, meeting rooms, pantry, and common areas.</li><li>Serve tea, coffee, water, and other refreshments to guests and employees.</li><li>Monitor office and pantry supplies and replenish stock when needed.</li><li>Assist with setting up meeting rooms and preparing refreshments for meetings.</li><li>Support general office tasks and errands as assigned.</li></ul>Requirements<ul><li>Valid UAE driving license.</li><li>Previous experience as a driver and/or office boy is preferred.</li><li>Good knowledge of UAE roads and locations.</li><li>Basic English communication skills.</li><li>Neat, professional, and courteous demeanor.</li><li>Reliable, punctual, and able to multitask.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Visa and medical insurance provided.</li><li>Annual leave and benefits as per UAE Labour Law.</li></ul>Application Question(s):<ul><li>Do you have a valid UAE Drivers License?</li></ul>Experience:<ul><li>Driving: 1 year (Preferred)</li></ul>Work Location: In person

Driver cum Office Boy