Sales and After Sales LMS Coordinator

The LMS Coordinator is responsible for creating and maintaining certifications for International, processing UCIs for Mexico and processing offerings and rosters for Experiential, providing support for New Dealer Launch, the assessment authoring tool, Live, In-Dealer and VCO offering support for trainers.

Principal Duties and Responsibilities:

• Main point of contact for the Stellantis Performance Institute LMS International, Mexico and Experiential business partners in relation to certifications, UCIs, authoring tool, assessments, New Dealer Launch and Live and VCO course support for trainers
• Cross trained to support CDJRF|Alfa Romeo Sales and After Sales LMS Operations Specialist including management of over 40+ Curricula
• Builds, implements and updates of new and existing North America certification plans
• Assists with processing Universal Course Information (UCI) requests for International and Mexico UCI forms
• Process UCI’s on daily basis (entry of new courses and updating existing courses in LMS) for International and Mexico
• Creates and maintains training sessions for all Experiential Sales training
• Processes all experiential training (Ride & Drive) rosters
• Supports 20+ trainers with establishing of class offerings for Live and VCO training:
• Authors and updates International, Mexico assessments and surveys
• Provides authoring tool maintenance and clean up
• Provides support for New Dealer Launches
• Participate in business partner meetings related to support, modifications, configurations and new programs; translate business needs into practical system application and operational requirements
• Support system implementations or upgrades by participating in UAT to test and analyze functionality and document results
• Uphold and consistently apply Operations policies, processes, and procedures
• Participate in other Operations projects and activities as requested
• Maintain ongoing process and system documentation
• Maintains records and files of work and revisions

EOE/Disability/Veteran

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

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