Sales Assistant | Retail | Sandro | Dubai

Job Requisition ID: 171359

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

• The Sales Assistant is instrumental in driving sales generation and crafting a positive customer experience through energetic engagement and adherence to store protocols. This role involves various operational duties as assigned by the store management team. Key success factors include maintaining store cleanliness, delivering exceptional customer service, and efficiently handling cash transactions and store operations.
  
  

What You Will Do:

Store Safety

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Ensure all store equipment and products are safe and correctly organized.
  
  

Excellent Customer Service

• Create a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provide customers with current relevant information about the product.
• Sincerely thank all customers for shopping as they exit the store and invite them back.
• Assist customers in locating products and answer any questions they may have.
  
  

Quality

• Provide quality service in the fitting rooms, ensuring they are clean and organized.
• Follow up with customers promptly to ensure satisfaction.
• Maintain cleanliness and organization at the cash wrap area.
• Attempt to add on to the sale by suggesting complementary products.
  
  

Administrative

• Provide efficient service at the cash wrap, handling transactions quickly and accurately.
• Offer gift cards to customers to enhance their shopping experience.
• Maintain cleanliness and organization of the cash wrap area.
• Capture customer information accurately in the database for future reference and promotions.
• Assist in inventory management and stock replenishment as needed.
  
  

Required Skills To Be Successful:

• Excellent communication and interpersonal skills.
• Basic math skills for handling transactions.
• Customer service orientation and ability to work with diverse customer base.
• Organizational skills to manage inventory and cash wrap operations.
  
  

What Qualifies You For The Role:

• Previous experience in retail, preferably as a sales assistant.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• High school diploma or equivalent.
• Basic understanding of customer service principles and practices.
• Proficiency in using point-of-sale systems and cash handling.
• Ability to stand and walk for extended periods.
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.