Sales Cashier cum Barista

We are seeking a proactive and results-driven Female Cashier cum Barista to join our dynamic team at Cupcake Queen Qatar. The ideal candidate is someone who is not only skilled in sales and customer relations but also has proven barista experience capable of preparing a variety of hot and cold coffee beverages with precision and creativity.

If you’re passionate about providing excellent customer service, building meaningful client relationships, and contributing to business growth in a fast-paced, creative environment, we’d love to hear from you!

Key Responsibilities

Customer Engagement & Sales:

• Build and maintain positive relationships with customers through WhatsApp, phone calls, and in-person communication.
• Identify and nurture potential customers to expand the company’s reach.
• Research and analyze sales trends to identify upselling and cross-selling opportunities.
• Act as a liaison between the company and its current or potential markets.
• Gather market and customer insights to assist with pricing, delivery schedules, and customer-specific requirements.
• Support management with feedback and suggestions for new products, flavors, and promotions.
• Regularly review personal performance and aim to exceed sales targets.
• Accurately record and report sales transactions and daily activities to the sales department.

Barista & Product Handling:

• Prepare and serve hot and cold coffee beverages (such as espresso, cappuccino, latte, iced coffee, frappes, etc.) according to company recipes and standards.
• Ensure the cleanliness and organization of the coffee station, including equipment maintenance and restocking supplies.
• Maintain knowledge of beverage recipes, presentation styles, and flavor pairings to enhance the customer experience.
• Ensure that all beverages are prepared with high quality, consistency, and attention to detail.

Order Coordination & Service:

• Handle the packing of cakes, pastries, and balloon orders with care and accuracy.
• Coordinate closely with Cake Decorators and Pastry Chefs to ensure all order details are correctly executed and updated as needed.
• Provide accurate pricing for specific orders and inquiries, especially those related to events and customized requests.
• Coordinate with Drivers to ensure timely delivery and smooth service fulfillment.

Teamwork & Representation:

• Collaborate effectively with team members to achieve store sales and service goals.
• Represent Cupcake Queen Qatar at trade exhibitions, events, and product demonstrations.
• Take on additional tasks assigned by management to support sales operations and improve workflow.

Requirements

• Gender: Female
• Experience: Minimum of 1 year in sales or cashiering; barista experience is required (coffee preparation — hot and cold).
• Industry: Confectionery or café experience is a strong advantage.
• Language: Fluency in English required.
• Skills: Excellent communication, customer service, and multitasking abilities.
• Personality: Energetic, organized, and detail-oriented with a passion for customer satisfaction.

Salary & Benefits

• Salary: Starting from QAR 2,000 per month, based on experience and qualifications.
• Additional benefits to be discussed during the interview.

Join Us!

If you’re ready to bring your energy, dedication, and barista skills to our growing team, apply now and become part of Cupcake Queen Qatar, where every cup, cake, and customer matters.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: From QAR2,000.00 per month

Application Question(s):

• NOC ready?

Language:

• English (Required)

Location:

• Doha (Required)