Sales Co-Ordinator

Reporting to the Purchase Manager, this role plays a key part in ensuring seamless order management, customer satisfaction, and efficient coordination across departments. You will manage the complete Bid-to-Dispatch process, ensuring that our customers consistently receive service that exceeds expectations. Responsibilities include end-to-end sales order process, managing B2B and B2C customer enquiries and requests, implementing a structured approach to capturing, evaluating, and reporting on customer issues and opportunities, managing order status reports, order processing, shipping instructions, and invoicing.

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