Sales Consultant

Contract: 1 year contract

Employment: Outsourced through ManpowerGroup Middle East

About the Role:

We are seeking a highly motivated and organized Sales Support Specialist to join our banking client based in Dubai. The ideal candidate will play an essential role in new customer acquisition; customer onboarding; ongoing relationship management; and customer satisfaction and efficiency, ensuring seamless client experiences and contributing to overall sales success.

Key Responsibilities:

• Acquisition support: Support in application processing including document verification and remediation, company registration, application preparation including supporting in securing approvals following up with RCC/ GRC/ compliance as needed and majorly support in on-boarding customers and play major part of the program.

• Business development : Manage a portfolio of customers with a view to growing and diversifying spends from the allocated companies through a combination of portfolio management activities as well as service to sales initiatives.

• Customer service & Key Accounts: For the wider RM-managed portfolio - especially for the Key Accounts, this role will be responsible for service support and serve as a back-up for RMs. This also includes sending them periodic statements and bespoke reports requested by Key Accounts.

• Product reports: Prepare monthly acquisition and portfolio MIS including customers, schemes as well as spends by category; and summarize insights to enable portfolio actions.

Qualifications and Requirements:

• Graduate/Masters (Accounting/Finance degree preferred).
• 5- 6 Years of Banking/Sales experience - customer service and sales
• Customer service or card business experience.
• Commercial Card experience
• Proficient in MS-Excel
• Familiarity with banking systems (core banking/ card processing, credit card, new customer acquisition, tele calling)