Sales Consultant

• Achieving individual and collective sales targets and KPIs while delivering exceptional customer experience, as per company’s service standards (UPT, ATV and personal target will be shared by Store Manager)

• Driving sell-throughs within the store

• Display role model behaviour of fashion-savviness by sharing market and competitor trends with the team

• Keep up to date with specific Brand product knowledge

• Drive client relationships within an omni-channel approach; Ensure customer data is properly captured in adherence to marketing team requirements

• Promote loyalty program and stay up to date with app offerings etc

• Ensure adherence to VM guidelines and SOPs

• Maintain personal grooming standards as per Brand guidelines, whilst wearing current season uniform issued by the company as per the current SOP
  

Educational Qualification

• Graduate or high school qualifications

Work Experience

• Minimum 5 years of experience in retail sales or a customer-facing role, preferably within the fashion or lifestyle industry

• Proven track record of achieving sales targets and delivering high-quality customer service

Competencies

• Must have basic computer knowledge

• Must have exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills
  

Languages

• Excellent English