Sales Coordinator

About Us

The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word “Jay” in Latin means “to celebrate”, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it’s neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a “friend-in-the-know” when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco’s Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel’s history – you should be part of it!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Welcome to The Jay, Autograph Collection — a modern luxury hotel in the heart of San Francisco’s Embarcadero and Jackson Square districts. Designed as a gathering place for the city’s innovators, makers, and culinary visionaries, The Jay is redefining the art of hospitality. Here, creativity, connection, and culture come together — and we’re looking for a rising star to join our Sales & Marketing team.

As the Sales & Marketing Coordinator, you’ll be at the center of the action — supporting our dynamic sales and marketing leaders while learning the business of luxury hospitality from the inside out. You’ll help bring our brand to life, connect with clients, and play a key role in creating unforgettable guest experiences.

This is the perfect opportunity for a motivated, detail-oriented, and creative individual ready to launch their career in the luxury hotel world.

Essential Duties and Responsibilities

• • Be the go-to connection between our Sales Managers and clients — assisting with inquiries, proposals, and events.

  • Support marketing initiatives and social media activations that showcase The Jay’s vibrant personality.

  • Coordinate VIP guest experiences, amenities, and special touches that leave lasting impressions.

  • Assist with site visits, client presentations, and community partnership events.

  • Maintain organized systems for contracts, reports, and correspondence.

  • Prepare professional documents using Microsoft Office and hotel systems.

  • Keep the team on track by managing reports, event orders, and lead assignments.

  • Jump in wherever needed — we’re a collaborative team that makes things happen together.

Qualifications and Skills

• • A new or experienced professional eager to grow in luxury hospitality.

  • Strong communicator with exceptional organization and attention to detail.

  • Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook).

  • Friendly, polished, and professional — someone who thrives in a fast-paced, team-oriented environment.

  • Passionate about San Francisco, travel, and creating memorable guest experiences.

  • Prior hotel or hospitality experience is a plus, but not required — we’ll teach you everything you need to know.

  • College degree preferred

Compensation

Salary Range: $35.54 - $35.54 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.