Sales Coordinator / Call Centre Associate

The Role
My client is looking for a confident, sales-driven team member to join as a Sales Coordinator / Call Centre Associate. You’ll be the first point of contact for clients, handling enquiries, making outbound calls, and encouraging customers to book and return for more premium beauty treatments and wellness services. What you’ll do: * Answer calls, WhatsApps & emails with professionalism and warmth * Reach out to existing clients to upsell treatments & packages * Manage bookings and follow up to ensure a smooth client journey * Hit sales targets while delivering exceptional customer service

Requirements
What you'll need: * Experience in sales, customer service, or call centre roles (beauty/aesthetics industry preferred) * Confident, persuasive communicator and not afraid of getting on the phone * Driven, target focused and passionate about customer care

About the company
Genie is a highly specialist recruitment company covering the consumer industry. Born from a pure passion for the sector we work tirelessly to match the right candidates for the role and work in a partnership approach with our clients. We have built up years of experience and have a deep understanding of the challenges for both candidates and clients. Our specialist areas cover: FMCG, Retail, E-Commerce/Apps, Food & Beverage and Hospitality Sectors. Regions: Middle East, North Africa & Asian Markets.