Sales Coordinator/ Inside Sales

Job Title: Sales Coordinator / Inside Sales (URGENT)

Location: Dubai, UAE
Company: AABTools
Job Type: Full-time

About the Role

AABTools is urgently hiring experienced Sales Coordinators / Inside Sales professionals for our Dubai location who are looking to advance their careers to Sales. We want someone who has a complete command over the trade of selling industrial products and also are great at building lasting customer relationships

Key Responsibilities:

• Drive the entire sales cycle from initial customer engagement to closed sales
• Maintain a high level of product knowledge in order to have meaningful conversations with customers
• Converting and developing incoming leads that are coming through company marketing initiatives
• Assisting customer requests through emails & phone calls
• Conducting timely follow ups on open opportunities to ensure that sales objectives are met
• Provide forecasts on best case and most likely sales volumes over relevant time periods
• Developing strong customer relationships during and after the sales occurs
• Report on sales activity
• Keep detailed notes on prospect and customer interactions (adding and updating opportunities for effective follow up) on the CRM
• Be a positive representative of the company and its brand in the marketplace
• Conduct all sales activities with the highest degree of professionalism and integrity

Desired Skills and Experience:

• Experience of 2 years in sales coordinator and selling industrial products
• Positive relationship building skills – cultivates and nurtures customer relations
• Persuasive with strong communication skills to initiate, negotiate and close business
• Tactful and smart to handle customers objections and present solutions and options to close sales
• Competitive attitude with a hunger to succeed in all situations
• Energetic and result orientated

Key Responsibilities

• Handle order-related queries, delays, and documentation follow-ups
• Support the sales team with reporting, updates, and administrative tasks
• Process and track customer orders, deliveries, and invoices using ERP systems
• Coordinate daily with internal departments to ensure accurate and timely order fulfillment
• Maintain up-to-date and accurate records in ERP/CRM systems
• Manage multiple tasks and priorities in a fast-paced environment

What We’re Looking For

• 1 to 2 years experience in Sales Coordination, Customer Service, Logistics, or Sales Support
• Proven ability to handle high-volume transactions
• Strong coordination, communication, and multitasking skills
• Ability to work efficiently under pressure and manage tight timelines
• Quick learner, adaptable, and proactive in follow-ups and internal communication

Preferred Experience

• Background in industrial tools, construction equipment, or technical supply sectors
• Experience using ERP systems such as Zoho, Oracle, SAP, or similar
• Prior work in B2B and/ or industrial supply environments

Why Join AABTools?

• Work with one of the UAE’s leading industrial tools distributors
• Collaborative team environment and cross-department exposure
• Competitive compensation and growth opportunities

Job Types: Full-time, Permanent

Experience:

• handling large volume of orders or invoices: 1 year (Required)
• coordination, sales support and/ or customer service: 1 year (Required)
• tools, construction equipment or industrial supplies: 1 year (Required)