Sales Development Representative

Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson s Client Relations Management (CRM) system Salesforce

Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce

Track Crimson events and plan accordingly to reach out to the event leads

Schedule meetings for the leads to meet with Crimson s Academic Advisors and Country Manager

Planning and running local events to increase brand awareness for Crimson

Establish, develop and maintain positive and professional customer interactions and relationships for Crimson

Continuously improving sales techniques, processes and enhancing industry knowledge

Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required

Attending industry events as required

Collating fortnightly sales reports in an accurate and concise manner for management

What skills and experience are required?

Proficient in English - Spoken/Written

Experience in Customer Service, Customer Success

Experience in university admissions (US & UK as priority) will be preferred but not required

Excellent communication skills

Excellent organization skills

Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms