Sales Executive

Hiring: Front Desk Officer

Stipend: Rs. 40,000/month
Start Date: 7 Sept , 2025

Location : Gulshan e Iqbal Karachi

About Omni Academy

Omni Academy is a fast-growing training and consultancy organization committed to innovation and excellence. We are dedicated to empowering individuals and businesses through digital transformation, training, and strategic consultancy.

We are hiring a Seles Executive to join our academy. This role requires someone professional, approachable, and target-oriented. You will serve as the first point of contact for students, parents, and visitors, manage inquiries, guide admissions, and ensure smooth front-desk operations while maintaining proper records and following performance KPIs.

Responsibilities

• Welcome and assist students, parents, and visitors at the reception.
• Manage daily phone calls, emails, and walk-in inquiries professionally.
• Provide accurate information about courses, schedules, and admissions.
• Guide prospective students through the admissions process and update CRM records.
• Maintain inquiry and admissions records with proper follow-up.
• Track and report performance against defined KPIs (inquiries, follow-ups, conversions, etc.).
• Resolve concerns efficiently and escalate issues when required.
• Perform administrative tasks including data entry, documentation, and filing.
• Ensure the reception area remains well-organized and welcoming.

Requirements

• Bachelor’s degree from a recognized institution.
• Minimum 2 years of experience in a customer service/front desk role (preferably in an academic environment).
• Familiarity with CRM tools and MS Office.
• Strong communication and interpersonal skills.
• Ability to maintain records, monitor KPIs, and work in a target-driven role.
• Organized, proactive, and customer-first attitude.

Job Type: Full-time

Pay: Rs40,000.00 per month

Work Location: In person