Sales Executive

Job Purpose

To efficiently track daily sales activities and support the sales team by providing accurate and timely data during weekly reviews. The Sales Executive plays a key role in ensuring smooth communication and coordination between customers, sales, marketing, operations, and plant teams.

Key Responsibilities

• Process customer orders and assist in product selection.
• Provide timely and effective customer support, including pre- and post-shipment updates.
• Address customer queries and complaints, offering appropriate solutions and alternatives.
• Build and maintain strong relationships with customers and agents.
• Ensure customer requirements are accurately fulfilled and orders are delivered on time.
• Respond promptly to all customer inquiries and maintain up-to-date customer records.
• Coordinate the preparation of daily shipment pick lists and send weekly order updates to respective sales personnel.
• Analyze incoming and outgoing orders for accuracy and efficiency.
• Issue proforma invoices within 24 hours of order receipt.
• Ensure all daily and sales invoices are accurately delivered to the correct customers.
• Demonstrate strong time management skills to handle complex and changing customer requirements.

Minimum Qualifications

• Bachelor's degree in a relevant field.
• Strong networking and market penetration skills with a creative approach to building business relationships.
• Hands-on experience in Sales & Marketing, preferably within the Float Glass industry.
• Excellent verbal and written communication skills with the ability to create executive-level reports.
• High computer literacy, especially in presentation and reporting tools.

Job Type: Full-time

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)