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1. Sales and Business Development

  • Promote and sell the company’s pharmaceutical and healthcare product range to retail pharmacies.
  • Achieve monthly and quarterly sales targets within assigned territories.
  • Identify new business opportunities and expand the customer base.
  • Follow up on leads, quotations, and tenders to convert them into sales.

2. Customer Relationship Management

  • Develop and maintain strong relationships with pharmacists, purchasing officers, and healthcare professionals.
  • Provide excellent customer service and timely support to all accounts.
  • Regularly visit customers to ensure satisfaction and gather market feedback.
  • Address and resolve customer complaints in coordination with internal teams.

3. Product Promotion and Market Awareness

  • Educate customers about product features, benefits, and usage guidelines.
  • Implement marketing and promotional activities as directed by the management.
  • Monitor competitor products, pricing, and market trends.
  • Provide feedback to the sales and marketing team for strategic improvements.

4. Order Management and Coordination

  • Collect and process customer orders accurately and efficiently.
  • Coordinate with the warehouse, dispatch, and accounts teams to ensure timely delivery and payment collection.
  • Maintain proper documentation for orders, invoices, and delivery notes.

5. Reporting and Administration

  • Prepare and submit daily or weekly sales reports, customer visit logs, and market activity updates.
  • Track sales performance against targets and take corrective action when necessary.
  • Participate in sales meetings, training, and team reviews.

Skills and Competencies

  • Strong selling, negotiation, and communication skills.
  • Good knowledge of pharmaceutical products and retail market dynamics.
  • Excellent relationship-building and customer service abilities.
  • Proficient in MS Office and CRM or ERP systems.
  • Ability to work independently and manage multiple accounts effectively.

Qualifications (Typical Requirements)

  • Bachelor’s degree or diploma in Pharmacy, Business Administration, Marketing, or a related field.
  • Minimum 1–3 years of experience in pharmaceutical or drug store sales (UAE experience preferred).
  • Valid UAE driving license is mandatory.
  • Knowledge of UAE pharmaceutical market regulations is an advantage.

Job Type: Full-time

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