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Sales Executive

Department: Sales (New Vehicles / Direct Sales / T-Sure)Reports To: Sales Manager / Assistant Sales ManagerLocation: Toyota Point Motors, Hyderabad

Job Purpose:

To achieve dealership sales targets by promoting Toyota vehicles and delivering an exceptional customer buying experience. The Sales Executive is responsible for managing the entire sales process — from prospecting and vehicle presentation to deal finalization and after-sales follow-up — while upholding Toyota’s core values of Quality, Respect for People, and Customer First.

Key Responsibilities:1. Sales & Business Development

  • Generate leads through walk-ins, referrals, corporate visits, and digital platforms.
  • Conduct professional vehicle presentations and product demonstrations to customers.
  • Maintain in-depth knowledge of Toyota product range, variants, features, pricing, and financing options.
  • Achieve monthly and quarterly sales targets as assigned by the Sales Manager.
  • Promote Toyota’s financial services, Vehicle registration, insurance products,mandatory sale of TPP(Toyota Protection Plan) and value-added packages, PPF.

2. Customer Relationship Management

  • Maintain regular follow-up with potential and existing customers to ensure lead conversion.
  • Build long-term relationships with corporate, fleet, and individual clients to enhance loyalty.
  • Ensure timely customer communication regarding delivery status, documentation, and handover.
  • Maintain a positive brand image and represent Toyota professionalism in all interactions.

3. Sales Process & Documentation

  • Complete customer data entry and booking forms accurately in the Dealer Management System (DMS).
  • Coordinate with the Accounts, Registration, and Delivery departments to ensure smooth sales execution.
  • Verify all customer documents (CNIC, payment proofs, tax certificates, etc.) before invoicing.
  • Ensure delivery checklists, warranty cards, and handover documents are properly completed.

4. Market Intelligence & Reporting

  • Monitor competitor products, pricing, and promotional activities.
  • Provide feedback to management regarding customer trends, demands, and market opportunities.
  • Prepare daily, weekly, and monthly sales activity reports for review by the Sales Manager.

5. Customer Delivery & After-Sales Coordination

  • Ensure customer satisfaction during vehicle delivery through proper explanation of features and functions.
  • Coordinate with the Customer Relations Department for delivery feedback and follow-up.
  • Support after-sales departments in maintaining customer loyalty and repeat business through excellent service.

Key Performance Indicators (KPIs):

  • Monthly / quarterly sales target achievement
  • Customer Satisfaction Index (CSI)
  • Lead-to-sale conversion ratio
  • Repeat purchase / referral ratio
  • Vehicle delivery time compliance

Required Qualifications & Skills:

  • Education: Bachelor’s degree in Business Administration, Marketing, or a related discipline.
  • Experience: Minimum 2–4 years of sales experience (preferably automotive / 3S dealership).
  • Communication: Excellent interpersonal, negotiation, and presentation skills.
  • Technical Skills: Proficiency in MS Office, CRM tools, and Dealer Management Systems (DMS).

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  • Personal Attributes: Goal-oriented, confident, persuasive, disciplined, and customer-focused.
  • Knowledge: Familiarity with Toyota vehicle lineup, financing, and leasing options preferred.

Working Conditions:

  • Full-time position at Toyota Point Motors – Hyderabad
  • 6-day working week (as per dealership policy)
  • May require extended hours or weekend duty during campaigns or delivery events

Career Path:

Sales Executive → Senior Sales Executive → Assistant Sales Manager → Sales Manager → General Manager – Sales

Job Type: Full-time

Pay: From Rs40,000.00 per month

Ability to commute/relocate:

  • Hyderabad City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Tenure of your expernice in automotive industry.

Education:

  • Bachelor's (Preferred)

Experience:

  • Sales: 2 years (Preferred)

Language:

  • Urdu,Sindhi (Preferred)

Location:

  • Hyderabad City (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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