Sales Executive - (Tyre Claims)

Job Summary:

We are looking for a motivated and experienced Sales Executive to join our wholesale tyre division. The ideal candidate will have solid experience in tyre sales and tyre claims management, with a strong understanding of product performance, warranty handling, and customer relationship management.

You will be responsible for developing wholesale business, managing key dealer accounts, handling warranty and claim cases, and ensuring customer satisfaction through professional support and technical knowledge.

Key Responsibilities:

• Develop and maintain relationships with wholesale customers, distributors, and fleet operators.
• Promote and sell a full range of tyre brands (PCR, TBR, OTR, etc.) to achieve sales targets.
• Handle tyre claims and warranty processes — including inspection, evaluation, documentation, and resolution.
• Investigate tyre failures and report findings to management and suppliers.
• Provide technical support to clients regarding tyre usage, maintenance, and claim procedures.
• Prepare sales reports, forecasts, and market analyses.
• Coordinate with logistics and warehouse teams to ensure timely delivery.
• Attend trade shows, exhibitions, and training sessions as required.
• Ensure all sales and claim activities comply with company policies and customer service standards.

Requirements:

• Minimum 3–5 years of experience in tyre wholesale or related automotive sales.
• Proven knowledge and hands-on experience in Tyre Claims & Warranty Procedures.
• Strong understanding of tyre construction, wear patterns, and failure analysis.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in MS Office and CRM systems.
• Valid driving license and willingness to travel within the region.

Preferred Experience in Tyre Claims:

• Conducted on-site inspection of claimed tyres to assess manufacturing defects vs. usage-related damage.
• Prepared detailed claim inspection reports with photos and technical comments.
• Coordinated with tyre manufacturers for claim approvals and settlements.
• Managed customer communication throughout the claim process, ensuring timely resolution.
• Trained dealers and service teams on proper claim procedures and tyre care.

Job Type: Full-time

Pay: QAR2,500.00 - QAR3,500.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• High school or equivalent (Preferred)