Sales Intern: Quotations & Customer Management

Sales Intern: Quotations & Customer Management

Department: Sales
Reporting To: Assigned Senior Colleague
Location: Peshawar Road, Rawalpindi
Employment Type: Paid Internship
Duration: 6 Months
Office Timing: 12:00 PM – 8:00 PM

How to Apply: Send your updated CV to kiran.hr@setlimed.net

Position Overview

The Sales Intern: Quotations & Customer Management will work closely with the Sales team to support the end-to-end quotation process for inbound shipments. This role offers a structured, hands-on learning experience within a professional freight forwarding and logistics environment. The intern will develop practical skills in pricing, customer communication, and sales coordination, preparing them for a full-time career in commercial logistics.

Key Responsibilities

• Prepare accurate and competitive customer quotations for inbound air, sea, and road freight shipments.
• Liaise with the operations and pricing teams to gather rate information and ensure quotation accuracy.
• Follow up with customers on submitted quotations, address queries, and assist in converting leads into confirmed bookings.
• Maintain a well-organized quotation tracker to monitor outstanding, accepted, and lost quotations.
• Understand client-specific requirements including cargo type, origin, destination, and delivery timelines.
• Assist in maintaining up-to-date customer records and communication logs in the CRM system.
• Support the team in identifying and reporting market rate trends and competitor pricing.
• Coordinate with the operations team to ensure smooth handover once a quotation is confirmed.
• Participate in internal sales meetings, training sessions, and performance reviews.
• Perform any other task or duty as assigned by the direct line manager.

Eligibility & Requirements

• Recent university graduate (preferably in Business Administration, Supply Chain, Logistics, or a related field).
• Strong analytical and numerical skills with attention to detail.
• Excellent written and verbal communication skills in English and Urdu.
• Proficiency in MS Office, particularly Excel and Word.
• Ability to work in a fast-paced, deadline-driven environment.
• A proactive attitude with eagerness to learn and grow within the logistics industry.
• No prior experience required; fresh graduates and final-year students are encouraged to apply.

Learning Outcomes

By the end of the internship, the candidate will have gained:

• Hands-on experience in freight pricing and quotation management.
• Understanding of inbound logistics processes including air, sea, and road freight.
• Practical exposure to CRM tools and sales pipeline management.
• Professional communication and client-handling skills.
• Foundational knowledge required to transition into a Junior Sales Agent role.

Internship Structure

• Month 1–2: Orientation, training on freight services, shadowing Senior Sales Agents, and learning the quotation process.
• Month 3–4: Independent handling of quotations under supervision, customer follow-ups, and CRM data entry.
• Month 5–6: Full participation in day-to-day sales activities, performance review, and evaluation for potential full-time placement.

Job Type: Full-time

Application Question(s):

• What is your Qulification and CGPA/Percentage?
• What is your current Location?
• Are you available for onsite interview( at Rawalpindi)?
• Kindly provide the name of your university along with the campus from where you completed your most recent degree?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Rawalpindi Gpo (Required)

Work Location: In person