Customer Relationship Management
- Build and maintain strong relationships with OEM clients (Ashok Leyland, TVS, TAFE).
- Act as the single point of contact for client communications and escalations.
- Regularly visit customer locations for review meetings and feedback collection.
- Ensure customer satisfaction through timely support and resolution of issues.
Sales Strategy & Business Development
- Identify and pursue new business opportunities with existing and new clients.
- Conduct market research to identify trends and competitor strategies.
- Prepare and implement strategic sales plans to achieve revenue and growth targets.
- Drive sales for sheet metal parts, welded assemblies, and fabricated components.
Quotation and Costing
- Collaborate with costing and design teams to prepare accurate RFQs.
- Submit competitive quotations to customers while maintaining profitability.
- Negotiate pricing, payment terms, and contract clauses with customers.
Coordination with Internal Departments
- Liaise with Production, Quality, and Supply Chain teams to ensure timely deliveries.
- Coordinate with Design/Tool Room for sample development and product approvals.
- Track project timelines and keep internal teams aligned with customer expectations.
Sales Order Management
- Monitor customer schedules and ensure proper planning and execution.
- Review purchase orders, amendments, and changes to ensure compliance.
- Ensure timely dispatch of materials as per delivery schedules.
Forecasting & Reporting
- Prepare monthly, quarterly, and yearly sales forecasts.
- Analyze sales performance and prepare reports for management review.
- Track customer-wise sales data, profit margins, and future projections.
Compliance & Documentation:
- Ensure proper documentation like PO, invoice, dispatch documents, e-way bills, etc.
- Adhere to customer-specific documentation requirements (e.g., Ashok Leyland quality documents).
- Maintain NDAs, rate contracts, and other agreements.
Quality & Audit Support:
- Coordinate for PPAP, APQP, and other quality documentation as per customer requirements.
- Support in customer audits and ensure timely closure of non-conformities.
- Address quality issues and customer complaints in coordination with QA/QC teams.
Payment & Receivables Follow-up:
- Track outstanding payments and follow up for collections.
- Ensure timely submission of invoices and resolve any payment-related issues.
- Monitor credit limits and customer payment behavior.
Team Management & Training :
- Lead and guide sales coordinators or executives.
- Provide training on customer handling, product knowledge, and communication.
- Encourage cross-functional collaboration for smoother operations.
Note: Exp 10 - 15 Years
Mail Id: personnel@knitvelneedles
Phone No: 99429 76468
Job Types: Full-time, Permanent
Pay: ₹60,000.00 - ₹65,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
Experience:
- Sales : 10 years (Required)
Language:
Location:
- Hosur, Tamil Nadu (Required)
Work Location: In person