Client Relationship Manager - Facility Management Industry

We are looking for a CRM Profile in Facility Management Service Industry...

Experience: 5+ Yrs

Salary: UP TO 60K

Location: Sector 74A, Gurgaon

Responsibilities:

• Improved Customer Satisfaction: Track and manage service requests, respond promptly, and build better long-term relationships with clients by understanding their needs and preferences.
• Enhanced Operational Efficiency: Centralize work orders, schedule maintenance, and track assets, leading to optimized resource allocation and increased team productivity.
• Better Internal Communication: Facilitate data sharing across departments, allowing teams to collaborate more effectively and work towards common goals.
• Maximized Business Performance: Identify upsell and cross-sell opportunities by analyzing customer data, patterns, and purchase history.
• Centralized Data Management: Maintain accurate records, documents, and audit trails, ensuring compliance with regulations and providing essential information for decision-making.
• Asset Lifecycle Management: Track the depreciation, maintenance history, and lifecycle of equipment and other assets, which helps reduce costs and extend their lifespan.

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person

Speak with the employer
+91 9717297408