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Sales Manager
Muscat, Oman
Description and Requirements
JOB PURPOSE:
To develop and implement effective strategies to achieve the overall objectives of sales and market share with the proper mix and quality of the business, explore & tap into new Bancassurance opportunities with existing and new banks and effectively manage the team of IA’s / IS’s /RM’s to achieve the objectives with the designated banks.
JOB DESCRIPTION:
- Manage the overall insurance business in the designated banks for all lines of business (Term Life, A&H and VUL and any other LOB tapped in the future);
- To develop and implement effective strategies to achieve the company objectives of Sales and market share.
- To train, guide, direct, support and manage the team of designated IA/IS and RMs
- To explore opportunities with new banks in the territory.
- To explore and develop opportunities for new channels /segments/ industries.
- Align with MetLife overall strategy and make sure to cascade the same within the team.
- Adhere by the sales quality manual for presales, sales and after sales best practices.
- To share best practices internally and with external partners.
- To liaise with management and internal departments to help develop benchmark process and guidelines to achieve the status of preferred partner in the designated banks.
- Work closely with the operations team to make sure the SLA parameters are executed.
- Understand and adhere to all Compliance requirements, including but not limited to, reporting of suspicious transactions, screening requirements, as applicable, and the retention of Company records; plus provide timely support and unrestricted access to information as well as attend all training requests from Compliance.
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal: B2B Department, Marketing Department, Protection Function, Finance, Customer Service & Operation, Underwriting, Claims, IT and other internal departments of Gulf and Regional office as per need
QUALIFICATIONS, EXPERIENCE, & SKILLS:
- MBA or equal by experience
- 8-10 years of experience with a leading Life Insurance or Financial Institution (ideally in bancassurance) and at least 3 years in sales & relationship management in Oman
- Demonstrate clear leadership skills
- Results-driven
- Excellent communication skills in all forms
- Strong account & relationship management
- Customer oriented
- Problem Solving
- Confident negotiator and ability to upsell
- People management skills – a positive attitude in dealing with people, especially from different cultures.
- Insurance qualification from a recognized body (LOMA or Chartered Insurance Institute) is a plus
COMPETENCIES REQUIRED:
- Leadership skills
- Sales management/ funnel management
- Proactivity
- Problem solving
- Relationship Management/ Partnership Management
Benefits We Offer
Our Gulf benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan, an Employee Assistance Program (EAP), and other digital mental health programs. You’ll get the support you need through every stage of life with various leave policies, be able to participate in volunteering events (for which you’re able to use Volunteer Time Off), have ample learning and growth opportunities, and more.
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
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