Sales Manager

What You’ll Do:

Lead and manage a team of telesales representatives to achieve enrollment targets
Develop sales scripts, call strategies, and objection-handling techniques tailored to academic offerings
Monitor daily performance metrics (calls, conversion rates, enrollments) and provide regular coaching
Ensure high-quality customer interactions aligned with brand and service standards
Collaborate with marketing and admissions teams to align leads, campaigns, and messaging
Handle escalated inquiries and support the team in closing high-potential prospects
Conduct regular training sessions to improve product knowledge and telesales skills
Generate and present performance reports and recommendations to senior management

Requirements:

Minimum 5 years of experience in telesales, sales or any related field, including 3 years in a leadership or supervisory role.
Strong leadership, communication, and team-building skills
Target-oriented with a strong track record of meeting or exceeding sales goals
Familiarity with CRM systems and sales reporting tools
Professional proficiency in English in both writing and speaking.

Other benefits & highlights:

- Social & medical insurance (individual, not family-covered)

- Vacation: 21 days per year

- On-the-job training provided

Work hours :

- Sunday - Thursday: 12 PM - 9 PM (breaks: 2:45 PM - 3 PM, 5 PM - 6 PM)

- Saturday: 12 PM - 4 PM (breaks: 12:45 PM - 1 PM)

Work location:

Cairo, Egypt

Address:

7th-9th Floor, Double View Business center, Street 293, New, Maadi, Cairo Governorate 12468