Sales Manager - Kuwait Based

Our client is looking for a Sales Manager to be based in Kuwait.

Key responsibilities:

Business Development:

• Identify and develop new business opportunities in the Kuwait market.

• Establish and nurture strong relationships with key clients and distributors.

• Negotiate contracts, pricing, and trade terms with customers.

• Expand the company’s presence in modern trade, food service, and traditional trade channels.

• Drive brand awareness through trade promotions, exhibitions, and partnerships

Sales Management:

• Develop and implement strategic sales plans to achieve sales targets in Kuwait.

• Monitor sales performance on a weekly, monthly, and quarterly basis.

• Ensure the achievement of key performance indicators (KPIs) and revenue targets.

• Participate in forecasting, stock allocation, and inventory planning.

• Conduct market visits and audits to assess sales execution and brand presence.

• Analyze market trends and competitor activity to position our products effectively.

• Provide monthly reports on revenue, market share, and client retention.

• Track sales performance, client feedback, and inventory needs using CRM tools

Customer Relationship Management

• Maintain excellent relationships with customers and ensure high levels of customer satisfaction.

• Gather and analyze customer feedback to enhance service levels.

• Collaborate with internal teams to address customer needs and concerns.

• Develop strategies to improve customer retention and loyalty.

Management Standards

• Ensure product availability and optimal stock levels in the region.

• Monitor and evaluate sales team performance, providing coaching and feedback.

• Implement company policies and ensure compliance with regulatory requirements.

• Conduct market visits and audits to assess sales execution and brand presence

Administrative Work:

• Prepare and submit reports on sales performance, market trends, and competition.

• Participate in cross-functional meetings to align sales strategies with company objectives.

• Maintain proper documentation and records for sales activities.

Qualifications and experience:

• Bachelor’s or master’s degree in business, Marketing, or a related field.

• Minimum of 5 years of experience in sales and business development, preferably in the FMCG sector frozen category. Knowledge of Kuwait market is essential

• Persuasive negotiator, problem-solver, and culturally savvy.

• Strong leadership, negotiation, and communication skills

• SAP, Microsoft

• Languages: Proficiency in English and Arabic is required. Knowledge of Hindi/Urdu/Farsi is a plus

• Valid Kuwait driving license