Sales Manager / Senior Manager – Resort Sales

JOB RESPONSIBILITIES:

General Responsibilities:

• Responsible to do a complete show around for clients visiting the resort for adhoc groups & events
• Have in-depth knowledge of our product and competitors
• Answer all calls within 3 rings
• All queries to be reverted within 12 hours of receiving

Specific Responsibilities:

• Responsible for creating banquet sales contract / adhoc FIT contracts
• Ensure follow-ups are done in timely manner as per the https://setupmyhotel.com/homepage/hotel-management-glossary/cut-off.html dates
• Ensure all queries are responded within 12 hours of receiving
• Handling and converting Meetings, Incentives, Events & Conferencing
• Offering / suggesting best possible solution to clients as per requirement
• Assist in development and solicitation of Banquet and event https://setupmyhotel.com/homepage/hotel-management-glossary/package.html plans and aimed at conference business and encourage repeat business
• Each month review the next 3 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall or https://setupmyhotel.com/homepage/hotel-management-glossary/overbooking.html
• Ensuring all inquiries are recorded accurately as per the SOP
• Helping the resort to identify new avenues of business and bring in more banquet events to the resort
• Attending department and resort meetings whenever required
• Targeting key accounts potential for the company
• Responsible for sales calls, entertainment, https://setupmyhotel.com/homepage/hotel-management-glossary/familiarisation-tour.html trips, trade shows, etc.as per SOP
• Responsible for meeting individual and team targets
• To be aware of both individual and team targets
• Ensure all mapping sheets are up-to date for respective portfolios as per SOP

JOB SPECIFICATION

Knowledge & Skills Disposition /Personality

Excellent MS Office Skills Determined & Enthusiastic

Excellent communication & telephonic skills Reliable, Self-motivated

Excellent presentation skills Ability to perform effectively when there are pressure peaks

Ability to persuade, influence and negotiate effectively Proven leadership skills and an energetic ability to motivate others