Sales Operations

• Work closely with the Sales Director to execute daily operational and strategic tasks.
• Distribute internal communications to relevant departments in a timely manner.
• Manage Salesforce, including roles, profiles, sharing rules, workflows, and user groups.
• Ensure all CRM records are accurately updated in accordance with company policies.
• Generate and maintain sales reports, dashboards, and automated workflows.
• Handle sales operation requests, customer analysis, individual views.
• Maintain professional relationships with customers and internal staff.
• Maintain database integrity through data cleansing and duplicate record management.
• Act as the CRM data governance lead, ensuring data quality, data management, policy compliance, business process management, and risk management across the Sales Department.
• Evaluate new Salesforce releases and assess their impact on business processes and users.
• Collaborate with other departments to ensure compliance with company policies and procedures.
• Support the sales team and provide backup assistance when required.
• Prepare sales quotations and contracts.
• Perform sales department's administrative duties such as preparing reports, printing, photocopying, and ordering office supplies.

• Bachelor degree in Business Administration or a related field.
• Minimum of 3 years’ experience in office administration, CRM, and Salesforce.
• Proven experience in office management with strong administrative and organizational skills.
• Strong business written and verbal communication abilities in English.
• Proficiency in MS Word, Excel, PowerPoint, and other office tools.
• Ability to work effectively within a team environment.
• Fluency in spoken and written English.

7XfWizcSWW