Sales Operations Analyst, Senior

General information

Country

United States

State

Georgia

City

Atlanta

Job ID

48431

Department

Sales

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

Description & Requirements

The Sales Operations Analyst, Senior will play a critical role in optimizing the efficiency and effectiveness of our NA strategic solutions sales organization. You will be responsible for developing and executing strategies to drive revenue growth, streamline processes, and enhance overall sales performance. This position requires a combination of strategic thinking, analytical skills, and strong leadership capabilities to drive results and ensure alignment between sales, marketing, finance, and other cross-functional teams.

Day in The Life Typically Includes:

Sales Strategy Development: Collaborate with sales leadership to develop and implement sales strategies aligned with business objectives, market trends, and customer needs.
Lead the needs assessment, continuous improvement, and implementation of the Managerial Cadence for the business unit.
Sales Tools, Processes & Systems: Define requirements, evaluate and recommend improvements to processes, methodologies, tooling, and workflows to enhance efficiency, productivity, and scalability across the sales organization. Drive adoption of sales technology for the business unit. Develop management dashboards and reports that are actionable and automated.
Sales Performance Management: Measure sales performance against defined KPIs and track progress against goals to identify areas for improvement. Provide regular performance insights and recommendations to sales leadership.
Pipeline and Demand Generation: Provide regular analysis & feedback to Sales Leadership on Pipeline Health and Sufficiency. Ensure that a rigorous cadence of pipeline management is implemented at all levels within the business unit.
Sales Forecasting and Planning: Lead the sales forecasting and planning process for the business unit, working closely with Finance, Operations and Sales Leadership to develop accurate sales forecasts, budgets, and resource allocation strategies.
Sales Data Analysis: Utilize data analytics and reporting to gain insights into sales performance, market trends, customer behavior, and competitive landscape, and leverage findings to make informed recommendations to sales leadership.

Basic qualifications:

Track record of success in sales operations, ideally in having worked with SaaS / cloud products
Strategic thinking and analytical skills, with the ability to translate data into actionable insights and strategies.
Understanding of sales processes, methodologies, and best practices.
Results-oriented mindset with a focus on driving revenue growth and achieving business objectives.
Determine and drive strategy and build tactical plans that deliver tangible results.

Preferred Qualifications:

Experience implementing and optimizing sales technology solutions (e.g., CRM, sales analytics tools).

Job Location: Remote for Internal Candidates

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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