Sales Operations Specialist

Job Responsibilities:

• Prepare, monitor, and follow up on production schedules, setting priorities based on confirmed customer orders and delivery commitments.
• Coordinate closely with the Sales team regarding new orders, order status, and delivery timelines.
• Monitor inventory levels of raw materials and finished lighting products to ensure availability and avoid production delays.
• Coordinate with workshops, factories, and production teams to ensure manufacturing activities align with the approved production plan.
• Track and follow up on delivery schedules and, where applicable, installation activities at customer or project sites.
• Generate and maintain regular operational and production reports for management review.
• Identify and address operational issues, delays, or bottlenecks, and communicate corrective actions with concerned teams.
• Ensure accurate documentation for sales orders, delivery notes, and production records.
• Support continuous improvement of sales operations processes to enhance efficiency and customer satisfaction.

Job Requirements:

• Bachelor’s degree in business administration, Operations Management, Engineering, or a related field from a reputable university.
• Proven experience in sales operations, production coordination, or order management, preferably within the lighting or manufacturing industry.
• 2–5 years of experience.
• Strong understanding of production planning, inventory control, and supply chain coordination.
• Proficiency in ERP systems, MS Excel, and reporting tools.
• Ability to manage multiple orders and priorities in a fast-paced environment.

Job Type: Full-time