Sales Operations Specialist

Job Purpose:

This role is responsible for managing sales operations processes at M squared, maintaining accurate data and reporting, coordinating between internal departments, and supporting the sales team to achieve business targets and enhance overall operational efficiency.

Job Description:

Reservations:

• Oversee the unit reservation process, ensuring accurate and timely entry into the sales force system.

Payment plan:

• Review payment plans and create NPV payment plans, ensuring accuracy and alignment with company policies.

Inventory:

• Maintain accurate records of available units, ensuring up-to-date inventory tracking.

Broker Claims:

• Create and manage broker claim requests, ensuring timely processing and resolution of any claims submitted by brokers.
• Monitor sales performance, KPIs, and pipeline progress.
• Analyze data to identify trends and support decision-making.

Job Qualifications:

• Bachelor’s degree in Business Administration or any related field.
• 2–5 years of experience in sales operations, preferably in real estate developer.
• Strong analytical and reporting skills.
• Advanced Excel skills.
• Strong communication and coordination skills.