Sales Operations Sr Specialist

Job involves finding and qualifying potential customers, presenting products or services, negotiating deals, and closing sales to meet company targets. Responsibilities include managing a sales pipeline using CRM systems, nurturing client relationships, providing after-sales support, collaborating with team members, and analysing sales data to identify growth opportunities. Key skills for this role are strong communication, negotiation, problem-solving, and organizational abilities.

Key Responsibilities

• Lead Generation:

Research and identify potential customers through various channels, such as online searches, networking, and cold outreach.

• Lead Qualification:

Evaluate potential customers' needs, budgets, and interest in products or services to determine their likelihood of becoming a client.

• Product Presentation:

Conduct presentations, demonstrations, and sales visits to showcase products and services, highlighting their features and benefits.

• Negotiation & Closing:

Negotiate terms and pricing with customers to reach agreements and successfully close sales deals.

• Client Relationship Management:

Build and maintain strong, long-term relationships with both new and existing clients to foster loyalty and repeat business.

• Sales Pipeline Management:

Monitor and update sales records and client information in a Customer Relationship Management (CRM) system, providing regular reports on sales activities and progress.

• After-Sales Support:

Provide follow-up support to ensure customer satisfaction and address any concerns or issues.

• Market Research:

Conduct market research to identify selling possibilities, understand customer needs, and stay updated on market trends and competitor activities.

• Collaboration:

Work with internal teams, such as marketing, to align on sales strategies and achieve company objectives.

• Target Achievement:

Consistently meet and exceed monthly, quarterly, and annual sales targets and Key Performance Indicators (KPIs)