Sales Operations Strategy

1. Strategy FormulationAlign with the Supply Strategy Team’s direction while leveraging deep insights from SMB frontline teams into users, merchants, and sales. Develop actionable strategies focused on city order volume and market share growth, grounded in the value proposition of “more, faster, better, cheaper.” Clearly define key metrics, levers, and execution paths to ensure strategies are practical and battle-ready.

2. Strategy ExecutionTranslate supply-side strategies into executable sales playbooks tailored to frontline teams. Drive goal breakdowns into people and actions, coordinate resources to unblock key challenges, and ensure the strategy directly supports sales teams in achieving business targets.

3. Strategy Evaluation & IterationConduct data reviews and performance analysis to assess the effectiveness of implemented strategies. Identify inefficiencies and recommend adjustments, closing the strategy loop and supporting continuous improvement in city-level business outcomes.

4. Opportunity Identification & Business InnovationFocus on boosting city order volume and market share. Identify structural opportunities through research, frontline feedback, and industry trends. Lead pilots, validate results, and scale successful innovations to enhance business models and unlock new growth pathways.