Sales Personal Banking Representative

Job Purpose:

To apply the banks sales strategy and serve customers by selling retail products and meeting customer needs.

( Personal loans , Credit Cards, Auto Loans, Mortgage & Payroll).

The roles will require ambitious sales individuals that have a positive and will-to-win attitude to be part the banks retails sales force.

Job Accountabilities:

• To achieve individual set targets for assigned retail products as instructed by sales management and as per defined productivity for Personal Loans as per the agreed score card.
• The candidate should adapt agile approach towards retail banking sourcing and adapt to continuous change in processes, procedures, and product policies.
• While sourcing, ensure that Personal Loan applications and documentation are error free and complies with the policies and procedures set forth by the IB.
• Maintain sales discipline in term of maintenance of call reports and sales calls.
• Ensure the acquired business is within the banks and centrals banks policies and regulations.
• Ensure Personal Loan Buyout cases are processed and completed till customer’s first salary is received in customer personal bank account with IB.
• Generating new business to the bank while ensuring that daily activity of customer interaction is on a bank, business, and customer satisfactory level with a key focus on compliance and due diligence.
• Ensure retention efforts made to arrest attrition of business sourced.
• Contributes to team effort by accomplishing related results as needed.
• Maintains professional and technical knowledge by attending required coaching and training sessions & establishing personal network.
• Resolves customer complaints and develop solutions.
• Support management wherever applicable and requested towards business success.

Qualifications, Experience & Skills:

• Bachelor’s Degree
• Minimum 3+ years of experience required in the UAE market in the Banking Industry.
• A good knowledge of operational and regulatory environments is essential.
• Fluency in English is a must.
• CC, PL, ML &/or Payroll experience required.
• Strength in relationship building and problem solving and can work within a team
• Any certificate for known organization.
• Sales Knowledge
• Customer Service
• Meeting sales goals
• Closing skills
• Time and territory management
• Presentation and Negotiation Skills