Sales Receptionist & Front Desk Coordinator

Location: Relicus Medical (Aesthetic MedSpa), Livermore, CA, 94550

Schedule: Part-Time | ~25 Hours/Week

Pay: $22–$25/hour (DOE & bilingual status)

Total Compensation Potential: $22–$50+/hour due to uncapped commission & bonus

opportunity

Bilingual Preferred

Role Overview

Join our team as a Sales Receptionist & Front Desk Coordinator, where patient connection

meets strategic support. This hybrid role is ideal for a warm, professional communicator with a

sales-minded approach and strong organizational skills. You’ll manage the front desk, support

patients through their treatment journey, and work closely with providers, medical assistants,

and aesthetics staff to deliver an elevated experience from start to finish.

Key Responsibilities

Patient Experience & Communication

● Curate a high-end patient experience via phone, email, and in-person interactions.

● Conduct 15-minute FAQ calls with new patients and follow-up calls after visits to ensure

satisfaction.

● Ensure all patients are cleared for treatment prior to purchase.

● Send pre-appointment reminders and post-visit follow-ups.

● Build long-term patient relationships with active listening and solution-focused

communication.

Sales, Lead Generation & Follow-Up

● Outbound outreach: Minimum of 90 calls per day.

● Respond to leads via HubSpot, text, email, and phone.

● Support upsell conversations at checkout (treatments, skincare, memberships).

● Help collect 5-star public reviews (Google/Yelp) to support lead generation efforts.

● Meet and exceed monthly sales targets.

● Follow discounting and promotion protocols accurately.

Front Desk Coordination

● Check patients in/out and manage intake forms and consents.

Note: Some forms may be pre-sent for ease at check-in.

● Schedule appointments while adhering to spacing protocols between treatments.

● Manage invoices, gift cards, RepeatMD credits, and patient rewards.

● Coordinate coverage with the MA to maintain smooth front desk flow.

● Occasional assistance with light treatment setup or HRT coordination if MA is

unavailable.

Systems & Tools You'll Use

● Google Drive

● HubSpot CRM

● RepeatMD

● EMR & scheduling software

● Office intranet for policies, promotions, updates

Perks & Benefits

● 40% off retail products

● Staff treatments at cost of consumables + 20% labor fee

● Work with a dynamic, innovative, patient-focused team

● Build sales, CRM, and aesthetics industry skills in a fast-paced environment

Who You Are

● Warm, professional, and excellent on the phone

● Highly organized and able to multitask

● Sales-oriented with a strong sense of initiative

● Comfortable with tech tools and CRM systems

● Bilingual a plus (English/Spanish preferred)

How to Apply:

Send your resume and a brief statement on why you're excited about this role to

admin@sculptmdmedspa.com

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Expected hours: 25 per week

Application Question(s):

• Why are you applying for this role?

Ability to Commute:

• Livermore, CA 94550 (Required)

Ability to Relocate:

• Livermore, CA 94550: Relocate before starting work (Required)

Work Location: In person