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Sales Supervisor \ Al-Madinah

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Job Purpose:

  • Oversee and manage the sales team to ensure achievement of sales targets and objectives.
  • Develop and implement sales strategies and action plans to drive sales growth and meet dealership goals.
  • Monitor and evaluate sales performance, providing guidance and support to team members.


Responsibilities & Duties:

  • Supervise, train, and motivate sales staff to improve performance and achieve sales targets.
  • Conduct regular team meetings to review performance, discuss goals, and address any issues.
  • Provide ongoing coaching and support to enhance the skills and effectiveness of the sales team.
  • Ensure high levels of customer satisfaction by providing exceptional service and addressing customer inquiries and concerns.
  • Develop and maintain strong relationships with key clients and customers.
  • Implement strategies to improve customer retention and repeat business.
  • Track and analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
  • Prepare and present regular sales reports to management, highlighting achievements and challenges.
  • Implement corrective actions and strategies to address performance issues and improve results.
  • Coordinate with other departments, such as finance, service, and marketing, to ensure smooth sales operations.
  • Oversee the implementation of sales promotions, campaigns, and events to drive traffic and increase sales.
  • Ensure compliance with dealership policies and industry regulations.
  • Conduct market research and analyze competitor activities to stay informed about industry trends and developments.
  • Use market insights to adjust sales strategies and tactics to maintain a competitive edge.
  • Collaborate with the inventory team to manage vehicle stock levels and ensure availability aligns with sales requirements.
  • Monitor inventory turnover and assist in planning for vehicle procurement and allocation.
  • Handle administrative tasks related to sales, including processing orders, managing customer records, and maintaining sales documentation.
  • Ensure accurate and timely completion of sales paperwork and transactions.


Education:

  • High school diploma or equivalent. A degree in Business Administration, Marketing, or a related field is advantageous.


Experience:

  • Minimum of 3-5 years of experience in automotive sales, with at least 1-2 years in a supervisory or management role.
  • Proven track record of meeting or exceeding sales targets and leading a sales team.
  • Proficiency in sales management software, CRM systems, and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong understanding of sales principles, practices, and automotive industry trends.


Competencies:

  • Strong leadership and team management abilities.
  • Excellent communication, negotiation, and interpersonal skills.
  • Analytical and problem-solving skills with a results-oriented approach.
  • Understanding of the automotive market in Saudi Arabia, including market dynamics, customer preferences, and competitive landscape.

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