Sales Support Officer

The Role
Company Description Thomas Foods International (TFI), established in 1988, is one of Australia's largest family-owned food businesses. Led by Darren Thomas, TFI has teams in Australia, the US, China, Japan, Middle East, SEA and Europe. TFI supplies premium meat and seafood produce globally. Driven by strong values, TFI is committed to high-quality products, customer service, and responsible business practices encompassing safety, animal welfare, and sustainability. TFI's success lies in its innovation and adaptability to changing consumer demands. The Dubai office facilitates the sales into our key partners around the region, predominately highly perishable chilled beef and lamb into retail and high-end foodservice. Role Description This is a full-time, on-site role located in Dubai for a Sales Support Officer. The Sales Support Officer will be responsible for providing excellent customer service, supporting sales order entry, production planning with plant, Logistics, and maintaining communication between all departments and clients. Day-to-day tasks include handling, processing orders, managing communication between documentation and logistics, and production planning.

Requirements
Qualifications Strong Customer Service and Communication skills Excellent Analytical Skills Experience in Microsoft Office, Advanced Excel Skillset a plus. Ability to work independently and as part of a team. Experience in the food industry is a plus Bachelor's degree in business, Marketing, or related field At least 5 years' experience Minimum bachelor's degree Motivated and driven to find solutions High proficiency in English

About the company
TFI is first and foremost a family business. Established in 1988 by Chris Thomas, TFI grew from small beginnings to become one of Australias largest family-owned food businesses, and is now led by his son, Darren Thomas. With teams in Australia, the US, China, Japan and Europe, the TFI brands and business partnerships grow, supply, and distribute premium meat and seafood all over the world. As a family business, were driven by our strong values. Our commitment to providing the best customer service is only matched by our commitment to consistently high quality products. With strict hygiene and handling standards and a fierce belief in doing things the right way, we dont compromise on quality. But were also aware of our responsibility to the animals, people and communities that we work with. Safety, animal welfare, and sustainability are all a part of the fabric of the business, and are integrated into everything we do. Part of the secret behind our success is that were constantly experimenting and branching out into new markets. We understand the changing demands, whims and tastes of consumers and create new products and new tastes to help our customers meet these expectations.