Sales Support Representative

Summerwind Jewelers is looking for qualified and motivated Sales Support & Customer Service specialists to join our team! In this role, you will provide support to all team members, respond to customer needs, and complete daily and weekly tasks throughout the store. Ideal candidates are experienced professionals with knowledge of sales and customer service best practices in a retail environment. We expect you to work well with a team and have excellent people skills.

Full-time position is 32-40 hours/week plus benefits. Part-time is flexible, but ideal candidates would be available at least 3 days/week to work 24-30 hours total. This is a seasonal position with the option to grow into longer term.

Candidates should be friendly, outgoing, motivated self-starters, task-oriented. You must possess integrity, enthusiasm, attention to detail, readiness to learn, and the ability to be a team-player. Your primary role is to support the top salespeople through their work with customers, while keeping up with store appearance, assigned tasks, and learning the ins and outs of the jewelry industry.

For this position, jewelry-industry experience is not required. We will train the right person - but a positive attitude and willingness to work is a must!

In addition to the responsibilities and skills listed for this position, we welcome applicants with experience in a range of other areas, including but not limited to: IT/tech support, graphic design, photography, social media, content creation, web design and/or management, marketing, data entry, bookkeeping, and administrative assistance. In a small store with a small staff, we all wear many hats and welcome your unique skills and experience as opportunities for growth, expansion of our brand, and diversity of talents among our staff.

About Us

We are an upscale, independent full-service jewelry store located in downtown Portsmouth specializing in diamonds, high-end designer jewelry, full-service jewelry repair, and custom design. We have a close-knit, highly motivated team. Our store is a professional yet fun, relaxed environment in which we all enjoy coming to work, serving our customers, and working together toward shared goals and growth.

Come join us and add a little #SummerwindSparkle to your life (and the lives of others)! We look forward to meeting you!

Job Types: Full-time, Part-time, Temporary

Pay: $20.00 - $24.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance

Work Location: In person