Sales Support Specialist

Sales Support Specialist

Full-Time | In-Office Only | Pay Based on Experience (Hourly or Salary)
Company: LionHeart Building & Consultants
Location: New Brighton, MN

Short Description

LionHeart Building & Consultants is a growing construction company specializing in both interior and exterior renovations — including kitchens, bathrooms, basements, windows & doors, additions, roofing, siding, decks, and hardscapes.

We’re hiring a Sales Support Specialist to keep our sales team organized and efficient. You’ll handle leads, schedule appointments, prepare contracts, update our CRM, and make sure everything runs smoothly.

We’re looking for someone who is friendly, detail-oriented, and loves helping others succeed.
If that’s you — apply today!

Full Job Description

LionHeart Building & Consultants is a fast-growing construction company with a strong reputation for quality craftsmanship, professionalism, and integrity.

We specialize in:
Interior Renovations: Kitchens, Bathrooms, Basements, Windows & Doors
Exterior Renovations: Additions, Roofing, Siding, Decks, and Hardscapes

We’re proud of what we build — and who we build it with. Our team works hard, supports one another, and takes pride in doing things right the first time.

About the Role

The Sales Support Specialist is a key part of our office team. You’ll help our sales staff stay on top of leads, calendars, contracts, and paperwork.

Your job is to make sure every customer’s experience — from first contact to final paperwork — is organized, accurate, and professional.

Key Responsibilities

• Manage incoming leads from phone calls, emails, and online inquiries
• Schedule and confirm sales appointments
• Keep sales calendars accurate and up to date
• Prepare contracts and organize digital paperwork
• Update project information in the CRM system
• Ensure all sales files (photos, measurements, notes) are complete and uniform
• Make sure every project follows the proper sales process
• Communicate with potential customers via phone, text, and email
• Maintain a friendly, professional tone — even with tough customers
• Work closely with the Sales & Marketing Manager and provide regular performance updates

What You’ll Need

• Excellent communication and organizational skills
• Strong attention to detail and accuracy
• Comfortable managing multiple priorities
• Proficient with Microsoft Office (especially Excel and Outlook), SharePoint, and PDF editing tools
• Experience with CRM software (a plus)
• Basic knowledge of construction or home improvement (preferred)
• Previous experience in B2B sales or inside sales (preferred)
• A positive, proactive attitude and a genuine desire to help others succeed

Who You Are

• Outgoing, friendly, and confident
• Calm and professional under pressure
• Detail-driven and dependable
• Team-oriented and motivated to grow
• Someone who enjoys making systems better and supporting a high-performing team

Why Join LionHeart

At LionHeart, we’re building more than projects — we’re building a reputation for excellence, teamwork, and integrity.
We take pride in the happiness of our customers and the craftsmanship of our work.

If you’re looking for a stable, growth-focused company with a family-like atmosphere, LionHeart is the place for you.

Benefits

• Competitive pay (hourly or salary, based on experience)
• Full-time, in-office position
• Supportive team environment
• Opportunities for professional growth

Apply Today

Click “Apply Now” and include:

• Your resume
• A short note telling us why you’d be a great fit for LionHeart

We can’t wait to meet you.

Job Type: Full-time

Pay: $45,500.00 - $60,500.00 per year

Benefits:

• Paid time off

Work Location: In person