Salesman – Chemical Department (Retail)

Job Title: Salesman – Chemical Department (Retail)Job Purpose:

To provide excellent customer service, promote and sell chemical products, maintain proper product display, assist customers with product knowledge, and ensure smooth retail operations within the chemical department.

Key Responsibilities:1. Sales & Customer Service

• Greet customers and identify their needs related to chemical products.
• Provide accurate product information, including usage, handling, safety, and product features.
• Recommend suitable chemical products based on customer requirements.
• Process sales transactions efficiently and ensure customer satisfaction.

2. Product Knowledge & Safety

• Maintain thorough knowledge of all chemical items, including technical data and safety instructions.
• Ensure compliance with safety guidelines when handling or demonstrating chemical products.
• Educate customers on safe use, storage, and disposal of chemicals.

3. Store Operations

• Arrange and display products according to store layout and merchandising standards.
• Ensure shelves are fully stocked, clean, and properly labeled.
• Monitor inventory levels and report low stock or near-expiry items to the supervisor.
• Assist in receiving, checking, and storing deliveries of chemical products.

4. Sales Targets & Reporting

• Work towards achieving monthly/weekly sales targets.
• Maintain accurate sales records and prepare daily sales reports.
• Inform the supervisor of market trends, customer feedback, and competitor pricing.

5. Hygiene & Compliance

• Follow all company policies, especially regarding chemical handling and safety.
• Ensure the department complies with local regulations for chemical retail.
• Maintain cleanliness and orderliness within the department at all times.

Qualifications & Skills Required:

• Previous experience in retail sales (chemical or hardware store experience preferred).
• Basic knowledge of chemicals and their applications (industrial, cleaning, automotive, etc.).
• Good communication and customer service skills.
• Ability to handle chemical products safely and responsibly.
• Basic computer skills for POS and reporting.
• Physically fit to handle lifting and stocking duties.

Working Conditions:

• Retail store environment with extended standing hours.
• Requires careful handling of chemical products.
• May require weekend or shift-based duty.

If you meet the above criteria and are ready to be part of a successful team, please send your CV to: hrq@janapack.com

Job Type: Full-time