Salon Coordinator / Receptionist

Salon Coordinator

Shear Excellence – Charlotte, NC

Full-Time | Fridays & Saturdays Required

Shear Excellence is growing, and we’re looking for a Salon Coordinator who brings energy, organization, and outstanding people skills to our front desk. If you thrive in a fast-paced, guest-focused environment and enjoy being the heart of the client experience, we’d love to meet you!

Key Responsibilities

• Create a welcoming first impression by greeting all clients warmly and ensuring every guest has an exceptional experience.
• Manage and coordinate appointments both in-person and over the phone (bring that “smile through the phone” energy!).
• Accurately process transactions and oversee front desk operations.
• Support the team by keeping salon operations running smoothly.
• Handle guest needs with professionalism, positivity, and care.
• Maintain an organized, clean, and brand-aligned salon environment.
• Stay flexible and proactive in shifting between tasks as the day unfolds.

What We’re Looking For

• Strong multitasking and time-management skills in a busy environment.
• Excellent communication and customer service skills, including phone and email etiquette.
• Organized, punctual, self-motivated, and positive.
• Comfortable engaging with a variety of personalities.
• Previous salon or spa experience is a plus (but not required).
• Must be available Fridays, Saturdays, and evenings.
• Must be flexible to work at our Dilworth and SouthPark locations (additional flexibility is a plus!).

What We Offer

• Health insurance (50% coverage; 100% after 2 years)
• 401(k) with company match
• Paid time off (PTO)
• Free monthly massages!
• A supportive, upbeat, and team-oriented environment
• Room to grow into leadership or management roles for the right candidate

At Shear Excellence, we believe in supporting one another, creating amazing client experiences, and having fun while doing it. Ready to bring your energy, people skills, and organization to a team that truly values you? Apply today and let’s build something exceptional together!

Job Type: Full-time

Benefits:

• 401(k) with a company match
• Paid time off
• Dental insurance
• Health insurance
• Vision insurance

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person