Salon Receptionist

Position Overview

As the Salon Receptionist, you will be the first point of contact for all clients—setting the tone for a five-star experience. The ideal candidate must have previous salon experience in the UAE, excellent communication skills, and a polished, professional demeanor.

Key Responsibilities

• Greet clients warmly and ensure a welcoming and professional front-desk environment.
• Manage client bookings, cancellations, and rescheduling using salon software (e.g., Fresha, Mindbody, etc.).
• Answer phone calls, WhatsApp, emails, and respond to client inquiries promptly and politely.
• Coordinate appointment schedules and optimize daily booking flow.
• Confirm appointments and manage client reminders.
• Handle payments (cash, card, and online) and issue receipts accurately.
• Maintain cleanliness and organization of the reception area.
• Upsell services, promotions, and retail products when appropriate.
• Track and maintain client records and ensure all client information is kept confidential.

Requirements

• Minimum 2–3 years of experience in a receptionist or front desk role within a salon or spa in the UAE.
• Proficiency in salon booking systems and customer service best practices.
• Fluent in English; Arabic or other language skills are a plus.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Well-groomed, presentable, and professional at all times.
• Ability to multitask and remain calm under pressure.
• Knowledge of salon services, treatments, and beauty products is an advantage.
• Must have a valid UAE residency or work permit.

Benefits

• Competitive salary
• Supportive and positive work environment
• Opportunities for career growth and development

Send Resume through WhatsApp: +971 2 546 5995

Job Type: Full-time