Salon Receptionist

Key Responsibilities

• Greet clients warmly and ensure a professional, positive first impression
• Manage appointments: booking, confirming, rescheduling and maintaining an accurate schedule
• Answer phone calls, emails and messages promptly and professionally
• Handle client check-ins and check-outs using the POS system
• Process payments and manage daily cash handling
• Communicate with stylists and technicians to keep services running smoothly
• Keep the front desk and waiting area clean, organized and stocked
• Promote salon services, products and special offers
• Assist with administrative tasks as needed (inventory, client records, retail displays)

Requirements

• Previous experience in a salon, spa or customer-service role preferred
• Excellent communication and multitasking skills
• Strong organizational abilities and attention to detail
• Professional appearance and friendly demeanor
• Comfortable using booking software (Zenoti is a plus)
• Ability to work evenings and weekends as needed

Job Type: Full-time