SAM Analyst

This role will enable a single holistic approach across SAM including;

• More automated and integrated model linked with financial data
• Operational cost savings possible in 2024 with delivery of a consolidated approach across all SAM elements
• More effective approach to software asset management likely to identify savings be better prepared for audits with enhanced visibility into software utilization.
• SAM integrated with services enables improved self-service and automated service experience for customers
• A consolidated strategy across all SAM elements that support WTW strategy
• Centrally provisioning and request fulfilment across WTW for approved & unapproved software suppliers
• Effective management of SaaS provider demand that aligns with WTW strategy.

Role Responsibility:

• Responsible for combined software asset management processes
• Responsible for continual enhancements to framework for all enterprise technology software
• Integrates existing software asset management processes to provide a single, efficient model through which WTW manages and maintains software providers.
• Drives improvements to SAM to integrate and align with financial data
• Ensures that partnership is formed with all key stakeholders and that all requirements for the SAM model are managed appropriately
• Drives more automated and integrated solutions across SAM
• Establishes a set of performance measures for the SAM framework

Education:

• A bachelor's degree in a relevant field such as, Business Administration, Information Technology, Computer Science, or a related discipline.

Certifications:

• While not always mandatory, certifications can significantly enhance your candidacy. Consider pursuing certifications such as:
  • Certified Software Asset Manager (CSAM)
  • IAITAM Certified Software Asset Manager (CSAM)
  • Certified Information Systems Security Professional (CISSP)
  • Information Technology Infrastructure Library (ITIL) certifications, especially ITIL Foundation.

Experience:

• Relevant work experience in software asset management, IT procurement, or a related field is typically required. The exact years of experience may vary based on the seniority of the role.

Skills:

• Strong understanding of software licensing models and agreements.
• Knowledge of IT procurement processes and vendor management.
• Familiarity with software asset management tools and technologies.
• Analytical skills to assess software usage and recommend optimization strategies.
• Excellent communication and negotiation skills for dealing with vendors and internal stakeholders.
• Understanding of legal and compliance aspects related to software licensing.

Soft Skills:

• Attention to detail and accuracy in managing software inventories.
• Strategic thinking to align software asset management with broader business goals.
• Collaboration and teamwork for working with various departments and stakeholders.