The SAP Developer cum Analyst will play a dual role in
technical development
and
business process enablement
. The position is responsible for designing, customizing, and maintaining SAP solutions (preferably SAP B1 / S4 HANA) to enhance Sales & Operations efficiency. By bridging technical expertise with business analysis, the role ensures seamless integration of sales workflows, operations planning, site management, and performance reporting to drive organizational excellence.
Key Responsibilities:
SAP Development & Customization
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Design, develop, and implement system enhancements, reports, and dashboards within SAP B1/S4 tailored to Sales & Operations needs
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Build and maintain custom queries, stored procedures, and integration interfaces with CRM, ERP modules, and third-party applications
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Automate critical processes such as Sales Orders, SITE project workflows, installation tracking, and expense approvals
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Develop intuitive user interfaces and reporting views to improve adoption and ease of use for Sales & Operations teams
Business Analysis & Process Optimization
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Collaborate with Sales, SITE Managers, and Operations teams to map workflows, identify process gaps, and convert them into SAP-based solutions
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Design SOP-driven automation (e.g., Order-to-Installation cycle, Expense approvals, and Performance monitoring)
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Deliver real-time analytics and dashboards to support data-driven decision-making across departments
System Support & Maintenance
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Provide day-to-day SAP support to Sales & Operations users, ensuring timely troubleshooting and issue resolution
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Maintain system integrity by ensuring accuracy, compliance, and quality of data
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Conduct system testing, manage UAT cycles, and document new features and improvements
Training & User Enablement
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Conduct structured training sessions for Sales and SITE teams to enhance SAP usage and adoption
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Develop easy-to-follow user guides, manuals, and dashboards for non-technical stakeholders
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Act as a bridge between IT and business teams, ensuring user needs are effectively translated into system solutions.
Requirements
Key Requirements:
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Bachelor's degree in Computer Science, Information Systems, or a related discipline
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SAP B1 / SAP S4 HANA certification preferred
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2-4 years of hands-on SAP development experience, preferably within Sales & Operations modules
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Proven expertise in SAP B1 SDK / SAP ABAP / HANA SQL scripting
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Experience in ERP-Sales integration, process automation, and dashboard/report development
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Exposure to Sales process automation, SITE project workflows, or service management is advantageous
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Technical Skills
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Proficiency in SAP B1 SDK, ABAP, SQL, HANA Studio
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Knowledge of Crystal Reports / SAP Analytics Cloud (SAC)
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Understanding of APIs and third-party integrations
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Strong debugging, troubleshooting, and documentation skills
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Soft Skills
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Strong analytical and problem-solving ability with attention to detail
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Effective communication skills across technical and non-technical stakeholders
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Ability to prioritize and manage multiple projects simultaneously
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Collaborative team player with cross-functional coordination capabilities